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Amazon UK Reviews

4.7 Rating 13,454 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,454 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Great price, always have stock (unlike many other stores), fast trouble free delivery. But, best of all - when I had a minor problem with an order this week, it was rectified IMMEDIATELY after my email to them. Cant ask for more - I'm a fan!
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Posted 8 years ago
Got great deals with price and fast delivery
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Posted 8 years ago
Excellent - the service is second to none. Buy with real trust - always supported if any issues. I would buy items that are more expensive on Amazon just for this reason!! Recommend to anyone.
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Posted 8 years ago
I love Amazon. It's very easy to use, you find everything you are looking for and they have great delivery options.
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Posted 8 years ago
Very easy to navigate fast delivery
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Posted 8 years ago
Once you download the app very easy to buy whatever you want and always trust their customer service
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Posted 8 years ago
Always delivery quickly. Returns are simple and I nearly always find what I am looking for on Amazon at a reasonable price.
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Posted 8 years ago
Good quality at affordable prices
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Posted 8 years ago
Quick delivery and fair price for quality.
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Posted 8 years ago
Great products and brilliant delivery service.
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Posted 8 years ago
Ordered a glass item that turned up broken (a Yankee candle) and after 5 minutes I had printed a return label and repackaged it up. A couple of days after sending it back a replacement arrived in its place. Amazing service, accidents happen and Amazon handled the situation perfectly.
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Posted 8 years ago
Easy to find things, easy to order, quick and safe with your money! I order almost everything off here!
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Posted 8 years ago
Easy to communicate with no hassles
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Posted 8 years ago
Fast delivery.
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Posted 8 years ago
Amazon have everything... Always rely on them for any purchase. Fast, safe and reliable. Any problems they sort you out with no problem... never trust anyone else's online these days. Always my first choice.
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Posted 8 years ago
In have been a amazon customer for several years, i'm also a prime customer. Amazon is just so good, I can find what I'm looking for easily, its a good price and you get next day delivery and same day!!
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Posted 8 years ago
They deliver fast, most of the times, and if there's an issue customer service is always more than willing to smooth things out and help you end with a positive experience.
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Posted 8 years ago
I've been a loyal customer since 2002 and I have used Amazon UK, France, Germany, USA and Italy and I have never been disappointed, on the rare occasion I have encountered a problem they have always been courteous and swift in their dealings with me and I have never lost a penny shopping with them, whatever failings they may have it certainly isn't customer satisfaction and I look forward to many more years happy shopping with them.
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Posted 8 years ago
Fabulous service and selection, with Prime it is a winner!
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Posted 8 years ago
Prices are better than i can find locally
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,454 reviews