Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,404 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 5 star review on 22nd May 2025

Anonymous

Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use site”

Helpful Report

Posted 7 years ago

“tanks and naes”

Helpful Report

Posted 7 years ago

“Good as always but not always the cheapest. Need to look around with the local shops who have online sites”

Helpful Report

Posted 7 years ago

“good products”

Helpful Report

Posted 7 years ago

“Very efficient dispatch and good products”

Helpful Report

Posted 7 years ago

“Quick service.”

Helpful Report

Posted 7 years ago

“Easy platform to order through.”

Helpful Report

Posted 7 years ago

“They always deliver o time.or earlier then the date your given. The products always match the discription and I have always found if there is an issue with your order (rare) it is resolved very quickly. Very positive experience”

Helpful Report

Posted 7 years ago

“Speedy delivery”

Helpful Report

Posted 7 years ago

“Amazon.de itself has no complaints-a large quantity of goods, convenient payment, very qualified support, BUT a disgusting delivery at the last stages, which kills all the desire to make an order here (((”

Helpful Report

Posted 7 years ago

“Prime delivery is getting a bit slow but still good prices”

Helpful Report

Posted 7 years ago

“Always prompt and reasonable prices...great customer service and a wide range of weird and novel gift ideas. Some items are even same hour delivery and the delivery couriers are always polite and energetic even if your parcel is heavy and theyve had to bring it up 3 flights of stairs with no lift.”

Helpful Report

Posted 7 years ago

“good and quick service”

Helpful Report

Posted 7 years ago

“Lots of choice and good prices”

Helpful Report

Posted 7 years ago

“Orders took a little longer to arrive than anticipated. Otherwise, all went smoothly.”

Helpful Report

Posted 7 years ago

“They didn't make me very happy”

Helpful Report

Posted 7 years ago

“Deliver things on time”

Helpful Report

Posted 7 years ago

“Fast delivery but loads of packaging for a small soft toy in a massive box. However my toddler did like the box.”

Helpful Report

Posted 7 years ago

“Fast delivery”

Helpful Report

Posted 7 years ago

“Good service fast delivery”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,404 reviews