Login
Start Free Trial Are you a business? Click Here

Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

Write Your review

Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“I have always been very happy with Amazon and the delivery is always very quick”
Helpful Report
Posted 8 years ago
“Amazon is an Aladdin's cave of products. They always seem to stock items I need, and I particularly like the streamlined payment method. They are my first port of call when I consider buying an item. They also operate a no-quibble return system, which makes them a trustworthy and efficient place to shop.”
Helpful Report
Posted 8 years ago
“Excellent service on goods ordered. Fast delivery.”
Helpful Report
Posted 8 years ago
“Love it..I received it in 2 days. Love Amazon”
Helpful Report
Posted 8 years ago
“very good”
Helpful Report
Posted 8 years ago
“Always really good service and decent prices other retailers need to catch up with them”
Helpful Report
Posted 8 years ago
“Love the cacaya oil,I use it on my hands and elbows nightly.My hands are soft and smooth.”
Helpful Report
Posted 8 years ago
“They were brilliant fast send parcel and safely wrapped.”
Helpful Report
Posted 8 years ago
“A great range of products and prices from a company I trust to repeatedly buy from!”
Helpful Report
Posted 8 years ago
“Always have what I need, and if I'm not happy returns are easy :)”
Helpful Report
Posted 8 years ago
“Orders are received promptly. Love the months free trial !!!”
Helpful Report
Posted 8 years ago
“Ordered FarCry 5 for the PS4 via Amazon website. The service was excellent as I received the item promptly and the communication from Amazon as to the delivery process and progression was clear and concise. Thanks AMAZON!”
Helpful Report
Posted 8 years ago
“Great selection, fast shipping. Only one problem: VERY, Very liberal. I'd go somewhere else 1st.”
Helpful Report
Posted 8 years ago
“Very simple and safe to use the site.”
Helpful Report
Posted 8 years ago
“Excellent service and turn around of orders. Great communication”
Helpful Report
Posted 8 years ago
“We purchased a camera from Amazon and the battery retraining clip was so flimsy it broke. I had never made a return to Amazon and very few purchases so I expected an issue or at least a little to and fro. The service could not have been better. The returns team were excellent and a returns bag was dispatched immediately. The refund was in my bank prior to me posting the item back. Brillaint service thank you so much. We then bought another camera from Amazon that has been brilliant.”
Helpful Report
Posted 8 years ago
“Sometimes good prizes. Very good customer service, but... Blocked me writing reviews, because I probably write about my friend. That's lie, but amazin it not interested. This is absolutely stupid.”
Helpful Report
Posted 8 years ago
“The Prime account is extremely useful, good value for money, and the products always arrive in good time to a brilliant standard.”
Helpful Report
Posted 8 years ago
“they always deliver on time every time and mostly earlier and the goods are always perfect no damage or need to return a perfect customer service every time and never been let down in any way by them”
Helpful Report
Posted 8 years ago
“The returns service offered by Amazon is amazing. I bought a small electronic part by mistake and used the returns service. It lets you print a return paid label and tells you the nearest drop off points. Although they say the money will not be repaid until they receive the item, in fact the moment the article was scanned by my local post office the cash was returned. Wonderful!!!”
Helpful Report
Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews