Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,477 Reviews

93 %

of reviewers recommend Amazon UK

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4.7

Based on 13,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prices and super quick delivery.”

Helpful Report

Posted 8 years ago

“Amazing company, with a moohasive range of items, I often buy with shipment to Spain & everything is in Spain in 2 days, amazing & a lot of items, are delivered with free postage. Also a member of kindle unlimited and as i am an avid reader, to have the amazing opportunity to download free books, for only £7.99 per month is fabulous and some amazing authors too, i must read at least 10 books + a month, so a massivr saving in reading a diverse amount of literature is just fabulous. Thank you.”

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Posted 8 years ago

“fantastic to deal with when ordering from them. excellent if you need to return or exchange your goods,”

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Posted 8 years ago

“The Amazon items are absolutely great and their Prime membership has improved ten fold! I've been buying away and I've had next day delivery with great quality products at reasonable prices”

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Posted 8 years ago

“Easy to navigate, Amazon Prime is extremely reliable for quick delivery”

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Posted 8 years ago

“Excellent service. Quick and easy delivery. Product as displayed and price competitive”

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Posted 8 years ago

“Recently purchased around £1000 worth of BABY products and I believe that I am not a valued customer of Amazon. They no longer ensure parcels arrive safely and on time. A lot of things are late. Some orders have even went missing. I have been given a refund for that product bit when speaking to customer service representatives they are reluctant to offer more than £5 compensation. I have had ALOT of problems and I am an unhappy customer.”

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Posted 8 years ago

“Nice and easy to deal with, will use again.”

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Posted 8 years ago

“Amazon is.... just the best thing to happen since sliced bread. AND now they have Prime Video, so its just that much more amazing.”

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Posted 8 years ago

“Fast, trackable service, competitive prices and so easy via the app!”

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Posted 8 years ago

“again much more han I am looking 4 and more hen wha I ask'd 4 even beer because ha make's me continue he hussle if ou know wha I mean!!!!!BIG FCE”

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Posted 8 years ago

“Always fast shipping and great customer service!”

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Posted 8 years ago

“One of my most funnest places to shop. The only thing I dislike, is the new Prime. I think they're giving too many giveaways and lower prices to them and they're overlooking us and I'm spending quite a lot of money this month at Amazon. But they're one of the best companies there is for reacting when you are being worked off or your product doesn't show up so Amazon definitely has a good name in the business. I do not like the fact that they still use foreign customer service I don't know why they can't use Americans for customer service other than the fact they get paid a lot less.”

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Posted 8 years ago

“Good range of products and love the prime delivery.”

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Posted 8 years ago

“I have Han order after order delivered on time, packed appropriately and secure and when an issue may have arose with problems, a replacement or refund has been issued with little or no delay. The desktop and mobile apps work with little effort and all in all I am completely satisfied.”

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Posted 8 years ago

“Excellent service and great range.”

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Posted 8 years ago

“Items were delivered on time and was as expected.”

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Posted 8 years ago

“Great communication throughout the ordering/delivery process!”

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Posted 8 years ago

“Quality time with Amazon so far the products are of a high end standard and the prices are truly competitive with other markets often offering best price for items. Throughout the last 4 years of using Amazon the customer service has been outstanding and the website feels secure and solid with easy navigation and Amazon prime instant delivery times gotta be one of the best websites I had my experience on.”

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Posted 8 years ago

“Brilliant customer service”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,477 reviews