Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,455 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast delivery good pries”

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Posted 8 years ago

“Excellent customer service, product was received very fast and in excellent condition.”

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Posted 8 years ago

“Terrible terrible 'prime' service. Failed to deliver item for my son's 5th birthday. Lied and told me it would arrive for 3 days on the trot. Avoid at all costs.”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“Low price products and fast delivery and good quality goods”

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Posted 8 years ago

“Fantastic choice at the best prices. Easy to order and super quick delivery.”

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Posted 8 years ago

“Amazon is my go-to order site. I have Amazon Prime and it's worth every penny.”

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Posted 8 years ago

“Quick, nice and gentle delivery thank You alot”

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Posted 8 years ago

“Superb choice and service”

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Posted 8 years ago

“I pay for Prime mainly for the delivery side of things, not so much for the other services. Several times now when I placed an order for next day delivery they did not arrive when they were supposed to. The most recent was an order I placed late one evening, so didn't expect delivery the next day but instead the day after which was fine. The following morning I received and email saying my order had been despatched and would be delivered today - result! (although it did mean that I had to change what I was doing and wait home for the delivery which I wouldn't have needed to do the following day as it was Saturday and there was someone home all day). So I checked my Amazon App and sure enough my order was on its way "arriving today". Late afternoon I checked again and several of the items had changed their status to "expected tomorrow" which was disappointing but the main item was still "arriving today". Early evening around 6.30ish I checked again and this time all bar one of my items were due to be delivered the following day but the main item now had an expected delivery date of 1st November! Now I know technically I wasn't due delivery of my items that day but Amazon had raised my expectations to the fact that they would be but now I had wasted an entire day waiting at home and what's more the very thing I needed was now delayed for almost another week... not exactly Prime service from Amazon. After an online chat with them I did get all my items the following day but all in all an unnecessary waste of my time.”

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Posted 8 years ago

“My package came before the expected delivery date which was very helpful!”

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Posted 8 years ago

“errgh okay”

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Posted 8 years ago

“The rating system makes it really quick and easy to see whats worth buying. Making returns is easy too. I hardly shop in a real shop now!”

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Posted 8 years ago

“Happppppppppyyyyyyy”

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Posted 8 years ago

“Deliver on perfect time and item was perfect”

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Posted 8 years ago

“Be honest every purchase in Amazon was successful. Deadlines are always met or the information about the change has been communicated accordingly. "Touch wood" in the future also everything will be ok.”

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Posted 8 years ago

“The Gifts I purchased came on time, there is going to be a very happy little baby this christmas and a few family members, I’m very happy thank you”

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Posted 8 years ago

“Easy to shop from but frustrating that you now have to spend a minimum of £10 or £20 for free delivery”

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Posted 8 years ago

“Their prompt delivery, simple check out. They trerat customers really well and keep customers up to date with new products.”

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Posted 8 years ago

“As we don't drive it's an absolutely great service when we need food.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,455 reviews