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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“They are prompt at delivering my orders.”
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Posted 8 years ago
“Quick and easy to buy the items . Also to view the item.”
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Posted 8 years ago
“I bought most of our Christmas presents from Amazon this year. Made my life a lot easier as it saved me the hassle of having to spend hours walking round the shopping centres”
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Posted 8 years ago
“Spedizione veloce”
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Posted 8 years ago
“Allowed me to cancel an order that was already easy to place.”
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Posted 8 years ago
“I bought a speaker from amazon that i had delivered to an amazon locker. the delivery date was about 3 days after purchase. i got a text the following day saying it was ready for collection. that is really good customer service and i highly recommend amazon as i use them frequently and have done so for the past 15 years. they have never let me down”
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Posted 8 years ago
“I make many orders on Amazon and I'm very satisfied. Only in the last two weeks I have received 2 desk pads, 2 sofa pillows, 2 seat covers and 4 wheels for furniture. But more generally I bought toy musical instruments, carnival costumes, books, light bulbs, electronic accessories, bathroom accessories, furniture... the list would be endless! Always fast shipping, there have rarely been delays and in the very few occasions when there have been problems with defective or broken items, I've always solved with quick replacements or refunds. Never again without Amazon!”
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Posted 8 years ago
“Quick and efficient.”
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Posted 8 years ago
“Ease of use and lightening quick delivery to my home and at a great price”
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Posted 8 years ago
“Easy to use site, top quality variety of choices, fantastic bargains, fast delivery, and a great customer service.”
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Posted 8 years ago
“Found a pair of shoes that I wanted. Right style, colour,size and price plus free delivery.”
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Posted 8 years ago
“all the time the products have the highest quality and the delivery is ten. thanks”
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Posted 8 years ago
“Refunded my faulty order straight away.”
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Posted 8 years ago
“The delivery was quick and the customer service is always good.”
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Posted 8 years ago
“Customer service at Amazon is second to none. A faulty Microvave was instantly replaced although I had only requested inspection. The returns system is also top rate, easy to use and very efficient.”
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Posted 8 years ago
“They are so efficient with their service. The order is processed quickly, they deliver fast and the customer support over the phone is excellent.”
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Posted 8 years ago
“fast delivery good tracking great prices and postage”
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Posted 8 years ago
“Speedy delivery, great info on products, wide slection available!!”
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Posted 8 years ago
“they sell quality products”
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Posted 8 years ago
“The products are all in very good quality and competitive prices and no compromise on their services.”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews