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Amazon UK Reviews

4.7 Rating 13,455 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,455 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 15th April 2026
Anthony Dean
Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
54
Anonymous
Anonymous  // 01/01/2019
Website well laid out, good prices, wide range of items
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Posted 8 years ago
No fuss easy to deal with
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Posted 8 years ago
Always great customer service
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Posted 8 years ago
Easy to find articles. Competitive prices, quick service. Keep you updated on where packages are.
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Posted 8 years ago
Good value, arrive when promised. Use the company on regular basis, very pleased.
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Posted 8 years ago
Me and my family shop all the time we find very asey and comfort.
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Posted 8 years ago
I and familia shop all the time
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Posted 8 years ago
Delivery was prompt and came way before the date given, product was perfect and good for the the money..
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Posted 8 years ago
Efficient and the packaging was secure
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Posted 8 years ago
Very fast delivery
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Posted 8 years ago
They are always happy to help and service is first class and always on time. Have been ordering from them for years and never been any problems.
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Posted 8 years ago
Excellent super quick delivery. If ever have a problem which is rare sòon sorted. I use all the time the reviews are very helpful. I have bought many items but always buying books for my kindle
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Posted 8 years ago
everything I need is on amazon. I like how you can look inside books, I like how they should you what other shoppers have bought based on your purchase, it gives me more ideas. Amazon Prime is great and you get so much for what you pay for. I have listened to a few audiobooks and love that feature. I had to contact the help department recently and they were so helpful and got my problem solved quickly. A happy place to shop!
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Posted 8 years ago
Ordered a game on Tuesday (evening) and could pick it up Thursday morning - really fast!
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Posted 8 years ago
Great service, quality items are great prices. Handy reviews
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Posted 8 years ago
Customer service, on webchat, are so helpful. They will follow up with you and give you up to date info. My order was late, because the courier kept claiming I wasn't in when they tried to deliver but no attempt had been made. The webchat agent got in contact with the courier, told them off and got them to deliver that day. I was also offered 1 month added to my Prime membership for free, to make up for the issue. Above and beyond, every time.
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Posted 8 years ago
The packing is very good, and my shoes box has not been damaged
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Posted 8 years ago
Very good and fast service!
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Posted 8 years ago
Amazon is my go to shopping app. Easy to navigate and great delivery service.
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Posted 8 years ago
The jacket I purchased was delivered quickly and was of a very good quality. I could not have found the same jacket for a better price. So pleased with my choice, and was delighted to find Peter Storm on Amazon. Will definately buy again and recommend to others.
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,455 reviews