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Amazon UK Reviews

4.7 Rating 13,476 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“I have used Amazon UK for years and will continue to do so. They seem to get better and better and have everything you need. Its easy shopping from the comfort of your own home. I ordered some outside lights at 4pm and they were delivered the next day at 10am. Everything seems to be so much cheaper than the shops. I find Returns and refunds fully acceptable. What better way to do all your Christmas shopping especially with the current pandemic. Thank you Amazon”
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Posted 5 years ago
“I’m new to Amazon Prime and am most impressed. True next day delivery and traceable. So I know exactly when the delivery is arriving. I can order with confidence. Very good value for money.”
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Posted 5 years ago
“I order quite frequently off Amazon and I can honestly say I’ve only had to return one item. The returns side was so easy. The delivery service is very good and the choice of goods on line excellent well done Amazon”
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Posted 5 years ago
“Great selection of items to chose from. Very wide range of prices to suit everyone’s pocket. The delivery was so efficient next day, as promised. I was able to track the driver’s progress, so I knew the minute he would arrive. The baking scales I ordered are a small miracle. In perfect working order. I know if they were not, I would have no trouble returning them and getting a refund. Happily... there is no need for this. I’m delighted with my purchase and the service.”
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Posted 5 years ago
“Great prices speedy delivery friendly drivers and no hassle when returning goods”
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Posted 5 years ago
“It’s so easy to find what you want and they usually have the cheapest price”
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Posted 5 years ago
“Always on time never had a problem plus always giving more people work”
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Posted 5 years ago
“Super product very pleased just what wanted”
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Posted 5 years ago
“I am not a UK citizen but my prefered online market is Amazon.co.uk. A big choice of products and fast shipping.”
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Posted 5 years ago
“Excellent service”
Amazon UK 5 star review on 14th October 2020
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Posted 5 years ago
“Great shopping experience 1st class service”
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Posted 5 years ago
“Quick delivery Everything what you need online”
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Posted 5 years ago
“I always find what im looking for at Amazon. I have found the products have come packaged and delivered on or before the date stated. I highly recommend Amazon to anyone.”
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Posted 5 years ago
“Always feel protected when making a purchase - as an online shopping company it’s good to know you’re supported if there are ever issues.”
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Posted 5 years ago
“Delivery and service was spot on! Can’t fault it Thank You Very Much !”
Amazon UK 5 star review on 7th October 2020
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Posted 5 years ago
“Always get my stuff when ordered professionally”
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Posted 6 years ago
“Wonderful service Still on time”
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Posted 6 years ago
“Always delivered on time or early in perfect condition”
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Posted 6 years ago
“Wonderful company”
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Posted 6 years ago
“Fast deliveries and handled with care”
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Posted 6 years ago
Amazon UK is rated 4.7 based on 13,476 reviews