Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,411 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always find what im looking for at Amazon. I have found the products have come packaged and delivered on or before the date stated. I highly recommend Amazon to anyone.”

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Posted 4 years ago

“Always feel protected when making a purchase - as an online shopping company it’s good to know you’re supported if there are ever issues.”

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Posted 4 years ago

“Delivery and service was spot on! Can’t fault it Thank You Very Much !”

Amazon UK 5 star review on 7th October 2020

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Posted 4 years ago

“Always get my stuff when ordered professionally”

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Posted 4 years ago

“Wonderful service Still on time”

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Posted 4 years ago

“Always delivered on time or early in perfect condition”

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Posted 4 years ago

“Wonderful company”

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Posted 4 years ago

“Fast deliveries and handled with care”

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Posted 4 years ago

“Very quick service!”

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Posted 4 years ago

“Easy website to use and i love prime as you cam always get next day delivery,”

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Posted 4 years ago

“fast and easy !!!”

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Posted 4 years ago

“Wide range of good quality goods from Home to Garden to Finance”

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Posted 4 years ago

“Always have what is needed and quickly available, never have any issues with ordering from Amazon.”

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Posted 4 years ago

“Always have what is needed and quickly available, never have any issues with ordering from Amazon.”

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Posted 4 years ago

“Brilliant service arrived next day. fantastic watch used it today for my run - really pleased with it”

Amazon UK 5 star review on 28th September 2020

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Posted 4 years ago

“My son loves this!”

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Posted 4 years ago

“Good prices, service and quick delivery”

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Posted 4 years ago

“Best online shopping platform”

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Posted 4 years ago

“Great service and customer support. Always on time and have had no issue with this company through my continued purchases.”

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Posted 4 years ago

“excellent product range and efficient delivery service”

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Posted 4 years ago

Amazon UK is rated 4.7 based on 13,411 reviews