Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,449 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 14th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have found it much easer to shop with them than having to go round all my local shops looking for what I need ,but with them I can get all I want in one place with out having to leave my home”

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Posted 7 years ago

“Amazon website very user friendly and products are all well described with a great deal of information incorporated. Also good chance of getting competitive pricing for bulk purchases. I really like this company and the service offered.”

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Posted 7 years ago

“As usual excellent products at realistic prices, site is exceptionally easy and quick to use !!!!”

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Posted 7 years ago

“yes..satisfied”

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“Made me feel good”

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Posted 7 years ago

“Great range of products and Amazon prices are always very competitive.”

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Posted 7 years ago

“Very prompt delivery, product of an excellent standard.”

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Posted 7 years ago

“Plenty to choose from, good delivery options, easy checkout, also the use of tracking.”

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Posted 7 years ago

“I use amazon for many goods, prices are good an delivery time reasonable.”

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Posted 7 years ago

“Amazon Prime is just excellent. You get what you want quickly with no postage to pay. Now my go-to shopping platform. Hadnt realised before quite how much I was paying in postage!”

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Posted 7 years ago

“Receiving the right stuff I ordered very happy customer please get ordering”

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Posted 7 years ago

“Always food service”

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Posted 7 years ago

“delivery always on time.”

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Posted 7 years ago

“My wife and myself purchase books for our kindle and have allways been happy with the choice of books and the price.thank you.”

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Posted 7 years ago

“Shipped my product on time but was a bit deciving on the products description.”

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Posted 7 years ago

“Always great value and always very helpful if you have a return.”

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Posted 7 years ago

“Brilliant value for money. On any product from £0.01 - £1000”

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Posted 7 years ago

“Great prices.. accessible and great delivery.”

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Posted 7 years ago

“Nice secured online shopping, I can buy everything from amazon even the grocery, happy with it !”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,449 reviews