Amazon Reviews

Name: Amazon
Rating: 4.54

4.5 Rating 1,435 Reviews

89 %

of reviewers recommend Amazon

Company Reviews

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Metrics

4.5

Based on 1,435 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Amazon 1 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best online retailer in the world!”

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Posted 7 years ago

“Very efficient service products always arrive ontime and undamaged”

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Posted 7 years ago

“Anything you are looking for Amazon will definitely have it, great delivery service”

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Posted 7 years ago

“Fast, Efficient, competitive prices & hassle free even when returning & or errors *****”

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Posted 7 years ago

“They have slots to pay”

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Posted 7 years ago

“Convenient quick ordering, easy returns.”

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Posted 7 years ago

“Delivery was first class”

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Posted 7 years ago

“very good to deal with.”

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Posted 7 years ago

“Got it to front door fast item was what I needed.”

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Posted 7 years ago

“Fast shipping, pleasant shopping!”

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Posted 7 years ago

“Regular Amazon customer in France, I have ordered tens of goods. Recently had a bad experience with a seller called Certeo who after making a pricing mistake offered very poor commercial gesture. They then tried to frighten me as I was trying to find a better workaround. Lucily, Amazon customer care assisted me.”

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Posted 7 years ago

“Service is really good. I always get everything on time. Happy with quality and service.”

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Posted 7 years ago

“The selection of products is incredible and, more often than not, the prices are unbeatable. An absolute favourite that I will continue to use.”

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Posted 7 years ago

“Ordered table cloths and other various items and the delivery is great.”

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Posted 7 years ago

“My parcel got delivered to another address i had a email from amazon saying that they had delivered it . well i did not get or sign for it so someone who took it in kept it i am very angry about this but i can not proof it . I got in touch with amazon and explained what had happened and they sent me another parcel very quickly within two days i can not thank amazon so much for there help they are really good i always buy from amazon now.”

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Posted 7 years ago

“Sending an Amazon gift card is an excellent way to give the person you care about the gift of their choice.”

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Posted 7 years ago

“""”

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Posted 7 years ago

“Amazon is the most usable and reliable online shopping service. I have prime membership which is invaluable if you shop online regularly. The products always arrive on time and in good condition,”

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Posted 7 years ago

“Great selection and super quick delivery. You don't need to shop anywhere else!”

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Posted 7 years ago

“good service but need to be more eco friendly in packing”

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Posted 7 years ago

Amazon is rated 4.5 based on 1,435 reviews