“Regular Amazon customer in France, I have ordered tens of goods.
Recently had a bad experience with a seller called Certeo who after making a pricing mistake offered very poor commercial gesture. They then tried to frighten me as I was trying to find a better workaround.
Lucily, Amazon customer care assisted me.”
“It really annoys me how Amazon purchases always default to be Amazon Prime leaving you to hunt around for the small opt-out icon. It is very misleading and should NOT be allowed.”
“Amazon is a fraud once i order two lipo batteres and my parcel never arrived never refund me or even replayed to my messages i am done with amazon lesson learnt”
“Terrible Service they lost two of my orders of the same item . Took my money then made me wait two weeks for a refund . I will never use Amazon again .”
“Bought a Mac Pro and 4 yea square trader extended warranty. The laptop malfunctioned after 8 months. Called Amazon a few times and they did not help or do anything. And its impossible to reach square trade. Took the laptop to Apple and they replaced it with New since it was still under manufacturers warranty. I bought Apple care from Apple and would never buy an expensive product or warranty from Amazon.”
“This company is rubbish. I recently bought a camera memory card and, apart from the fact that I was charged nearly £5 for p. and p., it arrived as a parcel that was too large for my Post Office approved letter box. Luckily I was in. All that was needed was a standard sized envelope with a First Class stamp. What a waste of packaging, not to mention my money. Amazon you are stupid.”
“Customer Service is terrible! UPS delivered to the wrong address and Amazon is giving me the round around! Did a police report for Amazon and still nothing has been resolved”
“We are unhappy over the lack of communication from Amazon over their Prime service not processing a fan order [ during this summer's heatwave!]. It never arrived and yet they said we'd returned it!”
“Money taken out of my bank account for Amazon Prime when I never signed up for it. Asked for an explanation as to why and I still haven't had a response although I am supposed to be getting my money back.”
“Outside of the US? Do not rely on Amazon(.com) to support your transaction all the way through to delivery!
This 1 star doesn't represent the item in any way, because I didn't receive it!
After receiving the delivery slip through the door by Yodel (of all people) stating it had been left in a safe place, but failed to specify where, I went through a two week back and forth with Amazon about where my item was. They couldn't (or wouldn't) provide the details of the delivery or be bothered to investigate Yodel properly to find out where my parcel had gone. In the end they they said would refund me if I provided a crime report, however my report was refused by my local police department due to the item failing to be delivered. My country's laws state that as the item wasn't received it cannot be classed as potentially stolen therefore no crime occurred. But Amazon seems to think they're above such laws and had the audacity to blame me for the failure of delivery, churning the same old statement about their terms and conditions to me over and over again that once an item has been "delivered" it becomes my responsibility. I'm pretty sure the onus is on them to actually use a half decent and competent courier service when handling such expensive goods.
First and last item I will attempt to purchase with Amazon.com as a UK buyer, and pretty sure I'll avoid buying such high value items with Amazon in general in future.
F**K YOU, Amazon.”
“I buy books on amazon, but I made a mistake of signing on to prime @ £7.99 per month, when I found out I was paying this monthly payment to buy a book ' say @ £2.00 it dawned on me I was paying £9.99p, so I got my bank to stop the payment of £7.99p,, then amazon stopped all my future purchases, this is a con!!!, customer services said they would put it right but still cannot get a book to download to my kindle, my bank has put it right at there end, but still no joy, I was going to buy new kindle but not now”
“Sad lamp not working. The would send a replacement , The refused to help in anyway.
They said they destroyed the lamp which was in working order. No compensation or contact made to my e mails.”
