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Appliance Central Reviews

4.5 Rating 11,503 Reviews
88 %
of reviewers recommend Appliance Central
4.5
Based on 11,503 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Appliance Central Reviews
Purchasing the tv was quick and easy because I did that myself. The delivery of my tv was painful. I received an email to confirm a delivery date. I confirmed that date, yet it did not arrive. There was no phone call, myself and my husband made quite a few phone calls to chase up our delivery. As a person that works in retail and deals with customer service and deliveries I am quite patient with these situations. But this experience tested my patience, the fact that I myself had to ring and chase up an order when I was at work myself was irritating. I don’t mind if I had to wait for my order as long as this was communicated to me. Communication with your customers is incredibly important. Id probably start there to improve a person’s customer experience. Have a good one.
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Posted 5 years ago
Not happy AC. The item I ordered on 28/6 was listed as available but the next day I was told it was not available and the alternate TV was an extra $100. OK, it is a more recent model so I coughed up the extra on 29/6. It was dispatched the same day but has not arrived in 5 days. Presumably, my new TV will be bouncing around in the back of a truck for a week before I get it. I live in greater Sydney so I do not understand the delay. BTW: The courier tracking site is useless.
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Posted 5 years ago
Delivery drivers damaged our front door while bringing the washing machine. We adviced delivers to bring the machine from side access but they ignored us.
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Posted 5 years ago
Ordered tv a week ago no delivery as yet.
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Posted 5 years ago
Delivery was later than expected and the Samsung TV came without the screws to add the stand - very frustrating - I understand AP do not box the goods, however this feedback needs to go back to Samsung
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Posted 5 years ago
I havent heard when it will be delivered! I even emailed to ask
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Posted 5 years ago
This company uses the woeful service of Hunter Express to deliver. Zero updates re expected arrival. Finally turned up with no notice. Unprofessional on the phone. Wouldn’t recommend the headache of buying through them
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Posted 5 years ago
Delivery has not been as advertised. 1 to 3 days on the web site then 1 to 2 days in the tracking. Neither are correct. From order time to now it is 4 days (still not delivered). From tracking time to now it is 3 days. I have better things to do than wait around for a delivery that does not materialise. Not happy!!
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Posted 5 years ago
I still have not received my purchase???
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Posted 5 years ago
Currently still waiting for my purchase?
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Posted 5 years ago
Not as expected👍
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Posted 5 years ago
Found the website user friendly and no issues performing the online transaction. Poor delivery service, was notified that delivery was due Sat then received a call that there was a mix up with trucks and that it would be delivered Monday. Called Monday afternoon non answer left a message advising that we had not received our delivery. Tuesday morning received a call that our item will be delivered Wed.
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Posted 5 years ago
1 - 2 days shipping.LOL Tomorrow will be 5 business days and tracking shows squat. Lucky it was a great price
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Posted 5 years ago
Appliance Central is rated 4.5 based on 11,503 reviews