Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,312 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,312 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was prompt and they took it out of the box. I had to install the washing machine myself which would have been easier if they had given me the spanner tool that they held onto”

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Posted 3 years ago

“Purchased on-line, about $200 cheaper than the next quote. Ordered on Thursday and delivered on Monday. I was a little disappointed with the delivery. The Fridge came with free delivery, free installation and removal of old fridge. The fridge was delivered on time on Monday, but when unloading they realized that the wrong model had been put on the truck, so a new delivery was set for Tuesday. The truck did not turn up until after 6:00pm, understandable with all the rain we had that day. The delivery guys unpacked the new fridge but left all the packing materials in the driveway for us to remove and dispose of. Installation consisted of plugging in the unit and positioning where required, no leveling was done nor was there any explanation of how the controls worked. The old fridge was taken away as requested. Even though the delivery guys were reasonably careful, we still finished up with scratches in our polished wooden floor.”

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Posted 3 years ago

“I have placed an order with you recently but I am still waiting for the stock and advice on delivery date. It would surely comfort me better if I have any update on the progress.”

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Posted 3 years ago

“The delivery is taking forever. With no updates where my parcel is”

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Posted 3 years ago

“Was not able to pick up the call due to a mobile problem but delivery person was nice enough to knock. However he did not install the washing machine and he just dumped the boxes outside on the street”

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Posted 3 years ago

“Great product 10/10 but packaging 1/10 - product was not packaged at all for long transit arrived damaged disappointing”

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Posted 3 years ago

“I have purchased, no product received yet , more like no communication from u at all”

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Posted 3 years ago

“I would like to write a very positive review however apart from receiving my invoice a week ago I have had no correspondence as to when it will arrive even after sending an email requesting an update.”

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Posted 3 years ago

“Appliance Online were great - the most competitive prices, and my item was dispatched quickly. However, their delivery partner (which they are responsible for) were shocking. They gave me no notice for the delivery, meaning I wasnt home. Claimed they spoke to someone (I live alone) and then said they had authorisation to just leave the TV out the front, so they did. It could have all ended badly with a stolen TV, if it werent for a kind neighbour.”

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Posted 3 years ago

“have a good price， payment made but still kept getting email to remind pay。 sent email to office with PayPal screen shot。 lucky office replied very quick。 but logistics is so slow， even now。after payment made one week still haven't heard any information about delivery！ almost thought got Lost and want to get refund。 sent email to office， they emailed back said just got comfirmed . eta will week away！ really want to get refund。 not eager to need the product anymore。”

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Posted 3 years ago

“The washing machine itself is perfect and the protective delivery packaging did its job. The only downside was the fact that I am pretty sure I requested the pick up of my old item through the online purchasing form and I have highlighted this with the delivery guy. He has been immovable and showing me his phone saying "delivery only" he refused to get my old washing machine.”

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Posted 3 years ago

“Very competitive prices, easy online ordering and good customer service but I am still waiting for my delivery which is taking much too long.”

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Posted 3 years ago

“I am still waiting for my tv . The tv is on back order. I looked around and found this tv cheaper by $800.00”

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Posted 3 years ago

“Process of buying was great. Delivery guys were not... they left a trail of destruction including smashed windiw, gouged floor, gouged door frames, broken tile and chunks and scratches in doors.”

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Posted 3 years ago

“I was sent a notification that my item had shipped. After some days I sent an inquiry to the shipping company, they never replied. I inquired of Appliance Central and they rang me back saying that they were currently out of stock and it had not shipped. They said when it would be available and that it would be sent at that time. That time came and went, a few weeks later I inquired again of Appliance Central and the item was in stock, my order had been missed. They apologized and sent my item. This time it was actually sent and arrived a few days later.”

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Posted 3 years ago

“Still haven’t received the product but seems to be the fault of the courier service and not appliance central itself”

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Posted 3 years ago

“The product was as advertised and the cheapest price at the time but left with a bitter taste when the price was reduced by over $100 before I even received it.”

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Posted 3 years ago

“I have not yet got the item”

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Posted 3 years ago

“well seeing as i have still not got delivery of my tv i can not comment on the actual tv itself, the purchase went through fine and my order was shipped on 4th Jan supposedly to be delivered on the 6th Jan. But as of right now the tracker says it still hasn’t reached Melbourne. So bit disappointed with the delivery process.”

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Posted 3 years ago

“Quick delivery after placing order. Delivery guys refused to take my old fridge which was part of the deal claiming that "it won't fit on the truck". Now that is arrant rubbish, the one delivered is larger in all dimensions than the one to take away so there certainly was adequate space. They assured me that it would be picked up the next day - the next day New Year's Eve so, as I expected, it sat at the front of my house for 4 days until picked up. As I see it your delivery guys need a big rocket for this. Tell them to make their lies at least credible. Their story doesn't wash to a professional mechanical engineer.”

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Posted 3 years ago

Appliance Central is rated 4.5 based on 10,312 reviews