Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,582 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery of fridge was within the advised time slot. The old fridge was removed and the new one put in position with care.”

Helpful Report

Posted 8 years ago

“better than average prices, known manufacturers, prompt delivery, professional delivery service”

Helpful Report

Posted 8 years ago

“We have been searching for a new bbq and we found one on Tesco but I I found the same one in appliances direct which I've never use before so I was a bit worried but they was great delivery charge was great price and all the updates for delivery was very helpful I would recommend to anyone”

Helpful Report

Posted 8 years ago

“Excellent delivery drivers John & Phil ensured arrival and installation of washing machine all went smoothly.”

Helpful Report

Posted 8 years ago

“Delivery was on time and delivery team unwrapped, checked the appliance and re-wrapped as we were not installing it immediately. Very good service”

Helpful Report

Posted 8 years ago

“Great product. Super fast delivery and every was very easy.”

Helpful Report

Posted 8 years ago

“Told us when fridge/freezer would arrive and were spot on. Very conscientious and pleasant delivery men. Very good service.”

Helpful Report

Posted 8 years ago

“The price And how wuick delivery was”

Helpful Report

Posted 8 years ago

“Very happy with our new Garden furniture, delivered on time and placed in the garden by the delivery men . Thank you and we will order from you again .”

Helpful Report

Posted 8 years ago

“on time delivery and the removal of all packaging”

Helpful Report

Posted 8 years ago

“Lovely sink. Was perfect for us and looks stylish. Better than we could find in any store”

Appliances Direct 5 star review on 23rd May 2018

Helpful Report

Posted 8 years ago

“Goods arrived in time and in good condition”

Helpful Report

Posted 8 years ago

“Great service and great goods as discribed”

Helpful Report

Posted 8 years ago

“The service we received in the shop was excellent and the delivery men were exceptional”

Helpful Report

Posted 8 years ago

“The product arrived in perfect condition and at precisely the agreed time. Helpful customer service response when I was obliged to rearrange the original delivery date.”

Helpful Report

Posted 8 years ago

“Great service ,no problem to order over the phone,arrived on the day when I asked for and all 7 items were cheaper than anyone else”

Helpful Report

Posted 8 years ago

“Good pricing and customer service plus fast delivery . Recommended .”

Helpful Report

Posted 8 years ago

“Easy to install and works perfectly. Exactly as described.”

Helpful Report

Posted 8 years ago

“Bought a Miele vacuum cleaner and was extremely pleased with product, good price and excellent service. Would thoroughly recommend.”

Helpful Report

Posted 8 years ago

“It worked!”

Helpful Report

Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,582 reviews