Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,413 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price , very quick delivery, in fact they got it to me a week early.”

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Posted 5 years ago

“All in order”

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Posted 5 years ago

“Delivery received earlier than expected.”

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Posted 5 years ago

“Delivery driver could not be faulted”

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Posted 5 years ago

“Easy ordering and prompt delivery. Informed at all times of delivery time”

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Posted 5 years ago

“Good value and delivery date suit our requirements. Delivery arrived on time despite difficult weather conditions”

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Posted 5 years ago

“Very happy with service. Delivery was quick even over the festive period with all the lockdowns in place. Best price I could find as well. A+”

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Posted 5 years ago

“Excellent service. Was kept up to date with delivery information. Arrived within 1 minute of stated delivery time by courteous DPD courier. 2 parcels, only one opened at present as need an electrician to fix wall mounting heater for me.”

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Posted 5 years ago

“Super fast delivery,great customer service,would recommend every time.”

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Posted 5 years ago

“The agent Stan who took my call was fantastic, truly great customer service. New washing machine arrived the next day and fitted as he described”

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Posted 5 years ago

“Great Service. Product arrived on time.”

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Posted 5 years ago

“So far so good. The dehydrator arrived quickly. We haven't had the chance to try it out properly but it looks like we will be using it quite a bit. It will take some time to make our minds up about the quality of the appliance and ease of use.”

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Posted 5 years ago

“Very pleased with my purchase. Would buy again.””

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Posted 5 years ago

“Great prices and superb customer support”

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Posted 5 years ago

“The service was amazing. Ordered Thursday New Year's Eve, delivered Sunday 3rd January 6pm! The Qinetiq dehumidifier is an excellent complex machine with Smart technology and a clear instruction manual. Excellent VFM. Teamed with my little 1kW fan heater it dried out my cold and wet loft in 2 days.”

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Posted 5 years ago

“After visa admin problems and delivery computer software issues Appliannces Direct provided an excellent services”

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Posted 5 years ago

“Excellent service quick delivery”

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Posted 5 years ago

“Very pleased with my purchase. Would buy again.”

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Posted 5 years ago

“Fast delivery, great price, dehumidifier works really well and is super quiet. Thank you”

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Posted 5 years ago

“Well priced and fast delivery”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,413 reviews