Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,147 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 18th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emailed to ask if they could bring the dryer early, I agreed. Excellent service.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Found the product I wanted at the right price! Simple to order, kept updated, 5*”

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Posted 4 years ago

“Good all the way from ordering to delivery”

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Posted 4 years ago

“easy website did click and collect no problems at all”

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Posted 4 years ago

“Super quick delivery”

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Posted 4 years ago

“Excellent Tel manner”

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Posted 4 years ago

“Great service. Delivered during allocated time slot. Driver called 20 minutes before. Helpful and professional delivery men. Thank you.”

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Posted 4 years ago

“Arrived quickly after Xmas on day and time as notified”

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Posted 4 years ago

“Good product. Rapid delivery.”

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Posted 4 years ago

“Great website, easy to use. Simple checkout. Arrived pretty fast, I set the dehumidifier to work straight away again simple to use and is so much better than I thought. You can leave it on ad it automatically turns off and on when needed. I love it.”

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Posted 4 years ago

“Came very quickly and was impressed by the delivery service. Happy to be able to get a five year warranty too, which is the reason I chose Appliances Direct over other forms which did not offer such a long warranty.”

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Posted 4 years ago

“information concerning delivery was virtually immediate and continued until actual delivery several days later: perfect!”

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Posted 4 years ago

“All good and speedy delivery appliance so far so good I think good value”

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Posted 4 years ago

“Very quick and easy process. Have used them a few times now for business purposes. Had help from Paul T, who is a representative and he was very informative and helpful and made my life alot easier.”

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Posted 4 years ago

“Product was exactly as advertised and delivery was very quick, despite it being Christmas. No issues, thank you.”

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Posted 4 years ago

“Really good service easy to order on line gave a good delivery date and a good and on delivery was a 3 hour delivery time which was on time too really good experience for my first time”

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Posted 4 years ago

“Ordered cooker Hood it arrived the next day and perfectly in the time slot allocated. Superb service !!”

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Posted 4 years ago

“After 50 days without an oven because of the . . . . by the Insurance Company with your help and advice ( very understanding and sensitive lady) l selected my new oven and arranged delivery. The whole process took only 22hrs. Thank you, thank you so much.”

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Posted 4 years ago

“Easy ordering, great choice of products and fantastic customer service. Arrived exactly when we expected and robustly packaged. We love our new microwave.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,147 reviews