Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,326 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and kept me up to date”

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Posted 4 years ago

“Brilliant, efficient service”

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Posted 4 years ago

“Appliances Direct are a superb company. Great communications and speedy delivery. Thank you.”

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Posted 4 years ago

“I found the website easy to navigate and very informative. Was able to find the product that was most suitable and I have not been disapointed. Delivery was amasingly fast and instructions were clear. The product is doing an excellent job. Wish I had got one years ago.”

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Posted 4 years ago

“Clear product information, next day delivery within the stated 1 hour window, overall cheaper than Argo click and collect equals excellence.”

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Posted 4 years ago

“Excellent Service and a very polite and helpful Driver.”

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Posted 4 years ago

“Great service and prompt delivery”

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Posted 4 years ago

“Best VFM available & Super quick service.”

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Posted 4 years ago

“good experience with good communication and delivery”

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Posted 4 years ago

“everything was excellent , thank you,”

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Posted 4 years ago

“Best price.Clear website.Prompt delivery by a friendly courier.”

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Posted 4 years ago

“Easy to order. Speedy delivery would recommend.”

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Posted 4 years ago

“Simply transaction quick delivery very pleased, just surprised there was just an address label but no Delivery Note attached”

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Posted 4 years ago

“It was a pleasure to deal with such a very efficient and knowledgeable member of staff . The product was well packed and protected from any damage. .With the delivery as promised with a very polite delivery driver one can only give the whole experance 10 out of 10”

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Posted 4 years ago

“Very quick and efficient delivery good price”

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Posted 4 years ago

“Great price, next day delivery, even though I ordered quite late, friendly and helpful delivery chaps. Top effort.”

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Posted 4 years ago

“Very efficient and fast service. Would recommend to anyone”

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Posted 4 years ago

“Extremally professional company with great service all round.”

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Posted 4 years ago

“Good price and arrived on the stated date .”

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Posted 4 years ago

“really happy for the service &delivery everything was on times.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,326 reviews