Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,149 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive prices; comprehensive product descriptions and next day delivery. Great.”

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Posted 4 years ago

“Everything was easy, progress and delivery was exactly as you said. One of the few companies I can say that has never let me down - professional, trustworthy and reliable. Thank you”

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Posted 4 years ago

“No messing, ordered and delivered, no fuss. Couldn`t be bettered.”

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Posted 4 years ago

“Brilliant communications and delivery was very prompt- the dehumidifier is great too.”

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Posted 4 years ago

“Very quick delivery, good price.”

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Posted 4 years ago

“Ordered after 4pm with next day delivery option. Received confirmation within seconds of payment going through, and was kept informed throughout the process. Item arrived quickly and safely, is of good condition and works well. Thank you”

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Posted 4 years ago

“Excellent service, prompt delivery, excellent product, will definitely shop with Appliances Direct again.”

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Posted 4 years ago

“Order quickly sorted . Payment easy. Delivery faster than expected despite Christmas and Corvid19. Well packaged. Great service. Thank you Appliance Direct Staff.”

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Posted 4 years ago

“excellent service , competetive price , quick delivery.”

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Posted 4 years ago

“I ordered my new electric oven and the website gave very good advice and information to ensure I bought the best product. My oven is absolutely fantastic and works fantastic. The price was fantastic. The delivery arrived within the allotted time and communication was good too. I would use this website again .”

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Posted 4 years ago

“The item was delivered quickly and was just as described”

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Posted 4 years ago

“Great product. Quick delivery and great price. Alcatel 3L phone. Very pleased. Russell”

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Posted 4 years ago

“Great service next day delivery well package undamaged very polite person who delivered”

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Posted 4 years ago

“Great product and very fast delivery”

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Posted 4 years ago

“Prompt delivery verry efficient service”

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Posted 4 years ago

“Brilliant service. Will definitely use again.”

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Posted 4 years ago

“no complains”

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Posted 4 years ago

“PRODUCT ORDERED, 24" TELEVISION WAS DELIVERED ON TIME , EVEN THOUGH I DID BRING FORWARD THE DELIVERY DATE BECAUSE THE DELIVERY LOCATION WAS MY WORKS ADDRESS. IT WAS A CHRISTMAS PRESENT FOR MY WIFE AND I COULD NOT HAVE GOT IT INTO OUR HOUSE WITHOUT HER KNOWING ABOUT IT. WELL DONE TO ALL INVOLVED IN THE DELIVERY.”

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Posted 4 years ago

“Really happy with my last minute purchase - customer service was brilliant Another seamless transaction with Appliances Direct!”

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Posted 4 years ago

“Excellent, ordered item got delivered very quickly.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,149 reviews