Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,123 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,123 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast service. The parcel had no unnecessary additional packaging so no piles of cardboard and plastic for me to dispose of.”

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Posted 4 years ago

“Just what i wanted in a chest freezer”

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Posted 4 years ago

“Very swift seervice and delivery. Most impressed”

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Posted 4 years ago

“Well priced and fast delivery”

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Posted 4 years ago

“Delivery one day early, item in perfect condition”

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Posted 4 years ago

“Good, efficient service and delivery very speedy. Overall, very happy with service and would use again. Thank you.”

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Posted 4 years ago

“Really quick delivery and easy to track. Transported and delivered with care. Many thanks for my new retro Swan kettle! It was a bargain too.”

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Posted 4 years ago

“Great service and product savings. Delivered very quickly well in advance of delivery schedule. Well done thanks”

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Posted 4 years ago

“All aspects of my recent purchase of a Hotpoint d/oven from you was first class and up to now I have been well satisfied.Thank you 10/10.”

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Posted 4 years ago

“Delivery was quicker than stated, was pleasantly surprised. Thankyou”

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Posted 4 years ago

“Very impressed with ordering service, delivery time and product. Well done”

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Posted 4 years ago

“Very quick delivery and my item is perfect”

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Posted 4 years ago

“Superb ,prompt service and delivery”

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Posted 4 years ago

“Great service, quick delivery, cctv system as described in perfect condition, best online price I found for the set. Would use again for sure.”

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Posted 4 years ago

“Got fridge /freezer and mini oven at a great price after googling around . Both were delivered the next day for £10. The fridge/freezer I was given an hour slot in the morning that item would be delivered in . The mini over was delivered by amazon so no time slot . Felt that £5 delivery per item was a good deal. Very happy with both products.”

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Posted 4 years ago

“I ordered one day and received my goods the next day. Wonderful service.”

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Posted 4 years ago

“Excellent service delivered on time as stated , would recommend appliances direct to any one”

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Posted 4 years ago

“Impressive service...”

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Posted 4 years ago

“The product I wanted was at the best price I found online. It cost £9.99 to get it the next day but I thought it was worth paying. The delivery was on time and it arrived in perfect condition.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,123 reviews