Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,122 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,122 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, delivered within a couple of days as promised. Shame there was 2 deliveries on the same day for 2 items, seemed a bit of a waste but both arrived when they said they would and happy with purchases!”

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Posted 4 years ago

“Once I was paid for my election heater, I was informed by email about the delivery time and date and it was quick.”

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Posted 4 years ago

“tv was delivered on time and good value for money”

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Posted 4 years ago

“Super fast and good communication!”

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Posted 4 years ago

“Great tumble dryer, lots of features and the interior light is a real bonus. Quick professional delivery.”

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Posted 4 years ago

“Very good efficient service. Delivery was prompt and timely. All in all a very positive experience”

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Posted 4 years ago

“Delivered on time. Delivery driver very polite. Item was undamaged. Website easy to use”

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Posted 4 years ago

“All good very please, easy to use online service, delivery was prompt and ahead of scheduled”

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Posted 4 years ago

“Excellent service. Ordered and delivered in three days.”

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Posted 4 years ago

“Great price excellent service good delivery , nice one”

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Posted 4 years ago

“Prompt delivery, and really good value for money, very impressed, would definitely buy from them again.”

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Posted 4 years ago

“Excellent service, quick delivery and pleased with product. Communication good throughout”

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Posted 4 years ago

“Great price, delivered within 2 days of ordering. Can't complain about the product or service. Thanks”

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Posted 4 years ago

“Appliances direct a god send.very quick delivery and very good prices,,shall be using there services again....”

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Posted 4 years ago

“Very happy with the service given.”

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Posted 4 years ago

“The website was really easy to use with a great range of products. I ordered our Bosch kettle on the evening of Friday 25 December and it was delivered promptly on the morning of Tuesday 29 December in a timed delivery slot. Great service all round!”

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Posted 4 years ago

“Ordered online, delivery next day. Perfect!”

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Posted 4 years ago

“Friendly efficient service and delivered on time. Recommend.”

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Posted 4 years ago

“Fantastic service. Placed order on the Monday delivery on the Tuesday Could even track the courier to know exactly when delivery would be. Will defo be using this company again for my electronic equipment. Well done guys”

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Posted 4 years ago

“Excellent fast service. The parcel had no unnecessary additional packaging so no piles of cardboard and plastic for me to dispose of.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,122 reviews