Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,326 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service and kept informed on progress - excellent will use again”

Helpful Report

Posted 4 years ago

“I ordered an oil filled radiator because our boiler broke down. The item came within two days (we chose the delivery date ourselves) and we are delighted with it. Really good service.”

Helpful Report

Posted 4 years ago

“Good price, good service what more do you need?”

Helpful Report

Posted 4 years ago

“Arrived on time as quoted which is good all things considered, ie sales season. Product very good the moisture has been reduced massively within my flat.”

Helpful Report

Posted 4 years ago

“Fast and efficient delivery 🙂”

Helpful Report

Posted 4 years ago

“Easy to order what I wanted (Meaco dehumidifier unit), good prices when compared to other retailers and super quick delivery (next day!). Will definitely use Appliances Direct again.”

Helpful Report

Posted 4 years ago

“Quick efficient service”

Helpful Report

Posted 4 years ago

“what a machine excellent work wonders excellent customers relation .We dis expect only the best Daniel Rouah”

Helpful Report

Posted 4 years ago

“Very quick and efficient service, very happy with item I purchased”

Helpful Report

Posted 4 years ago

“Prompt service kept us in the loop. Delivered 3 days early.”

Helpful Report

Posted 4 years ago

“Easy website to follow, great prices and really swift delivery.”

Helpful Report

Posted 4 years ago

“Product arrived as stated and in a good condition. No issues at all.”

Helpful Report

Posted 4 years ago

“Found the Samsung Tv I wanted via the website Had a great experience from start to delivery Sales order process brilliant Text and e mail to confirm delivery Phone call 30 mins before delivery when driver was on way Staff that delivered very polite and couldn’t do enough to help Will definitely use again as Greta service from start to finish”

Helpful Report

Posted 4 years ago

“Fantastic service super fast and great delivery staff top marks all round will defo be using them again all the tracking app is fantastic 👍”

Helpful Report

Posted 4 years ago

“The first thing I have select the number 5 of the stars is was the trust I have had from Appliance direct, this is very important to me and I hope this trust continue and expand their trust to everyone?”

Helpful Report

Posted 4 years ago

“Great result shopping with Appliances Direct, excellent service. Was amazed how quickly my order was processed. The dehumidifier sucks all the moisture out of my bungalow and no more condensation on the windows. Would recommend the MEACO 10L to everybody. Superb.”

Helpful Report

Posted 4 years ago

“Good service and quick delivery”

Helpful Report

Posted 4 years ago

“Amazing quick delivery of a very good product”

Helpful Report

Posted 4 years ago

“Good price and a speedy delivery. All you really need”

Helpful Report

Posted 4 years ago

“Good price and fast delivery”

Helpful Report

Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,326 reviews