Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,145 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,145 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 5 star review on 18th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and product savings. Delivered very quickly well in advance of delivery schedule. Well done thanks”

Helpful Report

Posted 4 years ago

“All aspects of my recent purchase of a Hotpoint d/oven from you was first class and up to now I have been well satisfied.Thank you 10/10.”

Helpful Report

Posted 4 years ago

“Delivery was quicker than stated, was pleasantly surprised. Thankyou”

Helpful Report

Posted 4 years ago

“Very impressed with ordering service, delivery time and product. Well done”

Helpful Report

Posted 4 years ago

“Very quick delivery and my item is perfect”

Helpful Report

Posted 4 years ago

“Superb ,prompt service and delivery”

Helpful Report

Posted 4 years ago

“Great service, quick delivery, cctv system as described in perfect condition, best online price I found for the set. Would use again for sure.”

Helpful Report

Posted 4 years ago

“Got fridge /freezer and mini oven at a great price after googling around . Both were delivered the next day for £10. The fridge/freezer I was given an hour slot in the morning that item would be delivered in . The mini over was delivered by amazon so no time slot . Felt that £5 delivery per item was a good deal. Very happy with both products.”

Helpful Report

Posted 4 years ago

“I ordered one day and received my goods the next day. Wonderful service.”

Helpful Report

Posted 4 years ago

“Excellent service delivered on time as stated , would recommend appliances direct to any one”

Helpful Report

Posted 4 years ago

“Impressive service...”

Helpful Report

Posted 4 years ago

“The product I wanted was at the best price I found online. It cost £9.99 to get it the next day but I thought it was worth paying. The delivery was on time and it arrived in perfect condition.”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Best price for the product I wanted and it came in perfect condition very quickly”

Helpful Report

Posted 4 years ago

“Took delivery of the humidifier within 36 hours of ordering. Excellent product and service”

Helpful Report

Posted 4 years ago

“Excellent service and a prompt delivery - difficult to see how it could be improved on.”

Helpful Report

Posted 4 years ago

“Unbelievable service from Appliances Direct. Placed an order 1900 hrs New Years Day. I then taken delivery 08:30 the very next day. Remarkable Appliances Direct. 100% I would use again. Thank you.”

Helpful Report

Posted 4 years ago

“Competitive prices; comprehensive product descriptions and next day delivery. Great.”

Helpful Report

Posted 4 years ago

“Everything was easy, progress and delivery was exactly as you said. One of the few companies I can say that has never let me down - professional, trustworthy and reliable. Thank you”

Helpful Report

Posted 4 years ago

“No messing, ordered and delivered, no fuss. Couldn`t be bettered.”

Helpful Report

Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,145 reviews