Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,449 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product at a good price Delivery was prompt”

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Posted 5 years ago

“Purchased dehumidifier, good price , excellent next day delivery.”

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Posted 5 years ago

“Easy to order and excellent communication with delivery times. Product is very good as well - thanks, will use this company again.”

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Posted 5 years ago

“Great product, at a fantastic price. Quick delivery. Very happy. Thank you”

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Posted 5 years ago

“Ordered a dehumidifier. Deivered next day. Really pleased with service from this company.”

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Posted 5 years ago

“Fantastic service . Item was as described. Certainly good value for money. Turned up next day. With what's going on in the world, a great service brings a little cheer. 5 star product and excellent delivery service. Well done.”

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Posted 5 years ago

“found my perfect washer /dryer on appliances Direct, which was cheaper than other retailers. delivery was quicker than expected and the delivery guys put the appliance exactly where I asked. follow up call a few days later to see if all ok. couldnt fault and would use again”

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Posted 5 years ago

“Reasonable price. Delivered quickly considering things had been slowed up with lockdown. Looking forward to an answer to condensation problem.”

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Posted 5 years ago

“Very straightforward and efficient service. Would use again recommend.”

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Posted 5 years ago

“Happy with my new de humidifier from Appliances Direct which arrived very quickly. Still awaiting details of the 5 year guarantee thou .”

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Posted 5 years ago

“Arrived on the day specified and actually arrived earlier than I was expecting”

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Posted 5 years ago

“Customer friendly service, efficient in time delivery.”

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Posted 5 years ago

“Second television I have bought from hear, had a slight issue excellent customer service (turned out remote needed resetting) will continue to use and recommend”

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Posted 5 years ago

“Great service, very quick and efficient”

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Posted 5 years ago

“Quick and simple purchase, delivered ahead of expectation. I was a bit concerned on reading some reviews, but no problems, no snags over here”

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Posted 5 years ago

“Ordered an oil heater very satisfied with service and delivery Heater works very well also.”

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Posted 5 years ago

“Website easy to use, clear communication in emails from Appliances Direct and delivery process was smooth and quick at a time when other suppliers were not delivering to Northern Ireland due to Brexit implementation.”

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Posted 5 years ago

“Quick and easy and problem free to deal with.”

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Posted 5 years ago

“From start to finish we were impressed with this company. Excellent service. We would definitely recommend our family and friends.”

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Posted 5 years ago

“Really pleased with our new ice maker! Delivery as expected! Thank you!!”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,449 reviews