Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,449 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as promised well done”

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Posted 5 years ago

“Wide range of products to choose from. Prompt delivery.”

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Posted 5 years ago

“good product delivered on time”

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Posted 5 years ago

“reliable good service. and friendly advice.”

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Posted 5 years ago

“Good service quick delivery would use again”

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Posted 5 years ago

“Prompt delivery”

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Posted 5 years ago

“Very very efficient!!”

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Posted 5 years ago

“Dehumidifier arrived in good time, well packaged and in perfect condition. 10/10 service would definitely buy from them again.”

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Posted 5 years ago

“Paid extra to receive next day.Ordered in the evening and received next morning .”

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Posted 5 years ago

“Good price, well packaged, fast delivery would happily use again”

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Posted 5 years ago

“Quick delivery, very happy with my new dehumidifier!”

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Posted 5 years ago

“We ordered at 1930 one evening on a no rush delivery... The item was with us before 1200 the following day. Site was easy to use and find the product we needed. Would definitely consider using again if necessary.”

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Posted 5 years ago

“Easy to choose order and delivery was great”

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Posted 5 years ago

“Super fast next day delivery!! Very efficient and friendly delivery staff. Took old fridge freezer away. Would have preferred free delivery but needed immediately.”

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Posted 5 years ago

“Good product no problems like we had. From Amazon”

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Posted 5 years ago

“From initial inquiry to receiving my ebac everything went smoothly.”

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Posted 5 years ago

“Good fast service delivery guys were very helpful and friendly”

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Posted 5 years ago

“exactly as ordered, works fine, will return”

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Posted 5 years ago

“best price across competitors for a dehumidifier (one identified from an independent review site as 'best quiet buy'). website easy to use, quick next day delivery, and value for money extended guarantee much cheaper than manufacturers own extended guarantee product”

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Posted 5 years ago

“New kettle arrived as promised”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,449 reviews