Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,449 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, excellent value for money Great products, can’t fault the company, Keep up the good work.”

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Posted 5 years ago

“I ordered a dessicant dehumidifier & it was very straightforward. It arrived when it was supposed to & no problems with delivery. Fantastic value for money, would recommend.”

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Posted 5 years ago

“Very efficient fast service. Delivery was good and fridge is perfect.”

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Posted 5 years ago

“Ordered (standard delivery) Sunday afternoon and delivered Tuesday 👍”

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Posted 5 years ago

“very happy with speed of service, information etc”

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Posted 5 years ago

“Smart Radiator arrived more quickly thank I expected and does the job superbly. My only criticism, and it is very minor, is that the appliance could do with a means of dimming the light.”

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Posted 5 years ago

“Shopped around on the internet for the best price for the item I required , then rang up had a chat then ordered the next day on the internet the washing machine was delivered the day after , a perfect service , Thanks and would use again David”

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Posted 5 years ago

“Delivered really quickly”

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Posted 5 years ago

“very speedy service”

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Posted 5 years ago

“All good, dishwasher delivered as expected and when specified. Will use again (if the price is right!)”

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Posted 5 years ago

“Value for money. Was kept informed every step of the way about my order and when it would be delivered. Delighted with my new oven. On day of delivery we had 6 inches of snow. The driver couldn’t get onto our estate so he put our order on a a barrow and wheeled it down to our house to ensure we didn’t miss our order. Now that’s what I call service.”

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Posted 5 years ago

“excellent service and delivery. very pleased with my humidifier, good product and good price.”

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Posted 5 years ago

“Very happy with the item I bought and speed of delivery. Courier was polite and helpful”

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Posted 5 years ago

“Very good communications and quick delivery - plus cost competitive”

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Posted 5 years ago

“Simple straight forward transaction and collection”

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Posted 5 years ago

“Website easy to navigate, items delivered quickly and good communication. Good prices compared to other sites.”

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Posted 5 years ago

“quick delivery (ordered 1/01/21 delivered following day) as arranged. Dehumidifier is working well and I am happy with the price paid. cannot fault on this basis.”

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Posted 5 years ago

“trouble finding the address at first, the driver was polite and very helpfull ,very good service, will use you again.”

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Posted 5 years ago

“Excellent service, arrived the next day and great little product”

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Posted 5 years ago

“Price good. Excellent communication re. delivery”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,449 reviews