Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,122 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,122 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was as described , arrived on time and undamaged.”

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Posted 4 years ago

“Excellent service and fast delivery. Not installed cooker hood yet but can't see it will be a problem. Thank you.”

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Posted 4 years ago

“Really pleased with the product I ordered. Price was very competitive with other companies and it was received long before the expected delivery date. Would recommend”

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Posted 4 years ago

“Helped massively when we urgently needed a replacement freezer. Ordered and delivered within 24hrs. Thank you!”

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Posted 4 years ago

“Good price and prompt delivery.”

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Posted 4 years ago

“Great experience from ordering to delivery. Great choice of goods and good comparisons. Delivery was good regular updates and was delivered ahead of schedule. The dryer itself has been used three times today and is great so far. My last one lasted 15 years, let’s hope this is the same.”

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Posted 4 years ago

“Fast, friendly and safe service - cannot fault the delivery team. Thank you.”

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Posted 4 years ago

“Bought a Curve microwave. Fair price and easy process. Frequent updates and prompt delivery. Very happy with it. Would use them again.”

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Posted 4 years ago

“Delivered on agreed day. Cardboard box was damaged but product was OK. Very pleased with dehumidifier and the price.”

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Posted 4 years ago

“very good service”

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Posted 4 years ago

“Great Service & got it within the next morning delivery.”

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Posted 4 years ago

“Very quick delivery and excellent value for money product.”

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Posted 4 years ago

“Excellent service. Ordered an appliance day before Christmas Eve and it arrived the next morning. Very easy to contact and great customer service. Also excellent service from the delivery company used.”

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Posted 4 years ago

“Very quick delivery. We use the dehumidifier in the summer house where we have a hot tub. It works very well.”

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Posted 4 years ago

“Really happy with this company/ Easy to use website with option of next day delivery. Given a shorter delivery time slot later in the afternoon and then on the day a phone approx 20 mins before they arrived. Very happy with product which was a tumble dryer which I had set up and working within about half an hour of delivery. Old appliance taken away”

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Posted 4 years ago

“Delighted with the dehumidifier - great price (significantly cheaper than anywhere else) and prompt delivery. Cannot fault the service. Thank you”

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Posted 4 years ago

“Very efficient and kept me up to date”

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Posted 4 years ago

“Brilliant, efficient service”

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Posted 4 years ago

“Appliances Direct are a superb company. Great communications and speedy delivery. Thank you.”

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Posted 4 years ago

“I found the website easy to navigate and very informative. Was able to find the product that was most suitable and I have not been disapointed. Delivery was amasingly fast and instructions were clear. The product is doing an excellent job. Wish I had got one years ago.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,122 reviews