Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,121 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Was kept up to date with delivery information. Arrived within 1 minute of stated delivery time by courteous DPD courier. 2 parcels, only one opened at present as need an electrician to fix wall mounting heater for me.”

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Posted 4 years ago

“Super fast delivery,great customer service,would recommend every time.”

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Posted 4 years ago

“The agent Stan who took my call was fantastic, truly great customer service. New washing machine arrived the next day and fitted as he described”

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Posted 4 years ago

“Great Service. Product arrived on time.”

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Posted 4 years ago

“So far so good. The dehydrator arrived quickly. We haven't had the chance to try it out properly but it looks like we will be using it quite a bit. It will take some time to make our minds up about the quality of the appliance and ease of use.”

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Posted 4 years ago

“Very pleased with my purchase. Would buy again.””

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Posted 4 years ago

“Great prices and superb customer support”

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Posted 4 years ago

“The service was amazing. Ordered Thursday New Year's Eve, delivered Sunday 3rd January 6pm! The Qinetiq dehumidifier is an excellent complex machine with Smart technology and a clear instruction manual. Excellent VFM. Teamed with my little 1kW fan heater it dried out my cold and wet loft in 2 days.”

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Posted 4 years ago

“After visa admin problems and delivery computer software issues Appliannces Direct provided an excellent services”

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Posted 4 years ago

“Excellent service quick delivery”

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Posted 4 years ago

“Very pleased with my purchase. Would buy again.”

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Posted 4 years ago

“Fast delivery, great price, dehumidifier works really well and is super quiet. Thank you”

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Posted 4 years ago

“Well priced and fast delivery”

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Posted 4 years ago

“Easy purchase.....good price in line with other suppliers...good email communication right up to delivery. Delivery on time too. I would recommend”

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Posted 4 years ago

“Excellent service delivered as promised”

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Posted 4 years ago

“Great service - next day delivery - great driver - no faults at all - took old appliance away”

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Posted 4 years ago

“Great product and price. Item received quicker than expected. Highly recommended”

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Posted 4 years ago

“Not only does it look good it is excellent our bungalow was doing my head in keep cleaning moisture of the windows sometimes 3 times a day. Pluged it in turned it on next morning not one wet window. WOULD DEFO RECOMMEND”

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Posted 4 years ago

“Delivery service was good considering the Christmas bank holidays. Item well packaged and as per description. Was pleased to see that new batteries provided with the remote control. Will use again.”

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Posted 4 years ago

“First class service from odering to delivery.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,121 reviews