Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,618 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and not a mark on it.”

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Posted 5 years ago

“Bought a blender, which was at least 40% cheaper then any other outlet, including EBay. The item literally arrived in 24 hours, I ordered it on Sunday and was at my house on Monday morning!”

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Posted 5 years ago

“Don't have to wash up any more!!! Was delivered on time and to specification Thank you”

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Posted 5 years ago

“Quick delivery and delivery guys were friendly”

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Posted 5 years ago

“Astonished by the rapidity of delivery. Ordered a microwave one evening ,notified of delivery ,and 24 hrs later the goods arrived. Paid for standard postage with 5 days expected delivery.”

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Posted 5 years ago

“Astonished by the rapidity of delivery. Ordered a microwave one evening ,notified of delivery ,and 24 hrs later the goods arrived. Paid for standard postage with 5 days expected delivery.”

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Posted 5 years ago

“Good price and excellent fast delivery for my order (small item), highly recommended”

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Posted 5 years ago

“quick delivery, very helpful, had to move a very heavy fridge through the house with no complaints.”

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Posted 5 years ago

“Good product, Quick and easy 😎”

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Posted 5 years ago

“All done on time, no messing”

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Posted 5 years ago

“Easy purchasing process - great delivery serevice, kept informed when product would be due to arrive. Love our new American fridge freezer - no more buying ice!”

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Posted 5 years ago

“Appliances Direct kept me informed of the order and delivery throughout the whole process. Very impressed with the service. i would use again.”

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Posted 5 years ago

“The guys who delivered were helpful and cheerful”

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Posted 5 years ago

“Bought an A1 grade (new product with opened box) induction hob. Arrived very quickly and in perfect condition. Very reasonable price.”

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Posted 5 years ago

“Great fast delivery and excellent service”

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Posted 5 years ago

“Prompt service and reasonably priced. Would use their services again”

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Posted 5 years ago

“Very prompt.”

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Posted 5 years ago

“Prompt and reliable service. No complaints”

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Posted 5 years ago

“Great Customer service, speedy delivery... and they actually have stock! Would definitely recommend.. thank you”

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Posted 5 years ago

“Have shopped with Appliances Direct a few times in the past. Their prices are always competitive & they do stock a good range of products. Speedy delivery with a delivery time advised to you the day before. Both sales & delivery staff excellent. Highly recommended”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,618 reviews