Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,325 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,325 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant fast service at the best price. Will be using them again.”

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Posted 4 years ago

“I was a bit nervous about using AD, as they were a lot cheaper than other places and I'd not used them before. I bought a range oven at 4.30pm on a Friday, and blow me down....9.30am Saturdy morning 2 guys are in my porch with my oven!😲 I just couldn't believe the speed and efficiency of the service. They also kept me updated on its delivery throughout. There should be more than 5 stars available for this company, simply faultless, thank you so much! I'd recommend u to everyone.”

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Posted 4 years ago

“very quick delivery and a very affordable item. I couldn't find and equivalent phone cheaper anywhere.”

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Posted 4 years ago

“Easy to contact and talk to a person. On time . Good tr acking service. Efficient, helpful delivery crew.”

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Posted 4 years ago

“Absolutely superb 100% HaPpY 😊”

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Posted 4 years ago

“Website was easy to access and informative. Ordering was straightforward. Delivery was fast and efficient. Excellent communication throughout. Would use the website again and would highly recommend to others.”

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Posted 4 years ago

“My appliance arrived in 2 days and was well packaged. Very happy so far. No problems.”

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Posted 4 years ago

“Fast delivery and great product. Our home is now that little bit warmer, much needed through these cold and dreary days shut up indoors! Thank you.”

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Posted 4 years ago

“Kept me updated at all times.product Arrived exactly when it was meant to. Wouldn’t hesitate to use the company again . Best price”

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Posted 4 years ago

“excellant service and delivered on time stated”

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Posted 4 years ago

“Excellent prompt service and good communication”

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Posted 4 years ago

“Very happy with what purchase and the service.”

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Posted 4 years ago

“Great Service. Delivered on time and well packaged.”

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Posted 4 years ago

“Delivery was on time good price brilliant all round service”

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Posted 4 years ago

“Good product, good value. On schedule and helpful delivery company.”

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Posted 4 years ago

“Ordered one day and received the order the next day. Doesn’t get better than. Excellent”

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Posted 4 years ago

“very happy”

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Posted 4 years ago

“Bought to mainly use as a heater in the kitchen, very impressed ! Easy to install ! The WiFi app is great ! Delivery was fast ! Consumes about 550watts set at 20 degrees !!!”

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Posted 4 years ago

“First they were helpful to deal with. They had exactly the item I wanted and at a very acceptable price and they delivered. Service was quick and my new range cooker was delivered in perfect condition to a Scottish island in less than a week. They definitely deserve an accolade for this.”

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Posted 4 years ago

“Very nice delivery guy's. Had a phone call to say they were on there way.Put my item inside my frount door for me and took the old item away.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,325 reviews