Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,120 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service all round. Easy to order and delivery was quick with lots of updates.”

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Posted 4 years ago

“Bought a TV recently, got a message to pick up a day earlier than given which was Great. Had Quite a wait at Depot to pick up but the lady on the desk was really helpful and apologetic for my wait, environment was Covid safe and staff were personable with their expectations whilst in store which was Great to experience”

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Posted 4 years ago

“Immediate delivery. Easy to order. Excellent service.appliance is exactly as expected.”

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Posted 4 years ago

“Bought a dehumidifier it was a very good price and arrived the next day. The driver was lovely he put it at the door and stepped back and was very cheerful will order again”

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Posted 4 years ago

“Perfect and very fast delivery”

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Posted 4 years ago

“Absolutely brilliant service from the lady who to my order to the delivery First class.”

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Posted 4 years ago

“Quick, efficient service. Best price too”

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Posted 4 years ago

“Next day delivery great, good on price , large selection”

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Posted 4 years ago

“Great customer service and so far very happy with product”

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Posted 4 years ago

“Easy to order on their web site. Delivered on time.”

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Posted 4 years ago

“Brilliant service and great price. Only downside is most companies don’t charge for delivery.”

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Posted 4 years ago

“I ordered a cooker great price delivered on time friendly and helpful staff would definitely use them again”

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Posted 4 years ago

“Good product,good price,quick delivery”

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Posted 4 years ago

“Good delivery good product”

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Posted 4 years ago

“In time delivery, product guarantee.”

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Posted 4 years ago

“Very prompt service and kept informed on progress - excellent will use again”

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Posted 4 years ago

“I ordered an oil filled radiator because our boiler broke down. The item came within two days (we chose the delivery date ourselves) and we are delighted with it. Really good service.”

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Posted 4 years ago

“Good price, good service what more do you need?”

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Posted 4 years ago

“Arrived on time as quoted which is good all things considered, ie sales season. Product very good the moisture has been reduced massively within my flat.”

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Posted 4 years ago

“Fast and efficient delivery 🙂”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,120 reviews