Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,325 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,325 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and very pleased with the product.”

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Posted 4 years ago

“Like clockwork Very pleased”

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Posted 4 years ago

“Arrived quickly, punctual, safe delivery.”

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Posted 4 years ago

“Easy to order online, follow up call fantastic. Delivery brilliant. I would definitely recommend this company.”

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Posted 4 years ago

“Ordered by lunchtime and delivered by 9am the following morning!”

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Posted 4 years ago

“Cheaper than buying direct from manufacturer (Ebac); delivered quicker than manufacturer able to offer and able to dispose of existing Ebac dehumidifier which Ebac were unable to do. Advised date and time of delivery, able to track delivery and product arrived on time, undamaged - everything excellent.”

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Posted 4 years ago

“Product works. Good delivery. Pleasant bloke. Competitive price.”

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Posted 4 years ago

“Great service and delivery was quicker than quoted, product i purchased is excellent. Overall no complaints and would definitely consider buying from them again”

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Posted 4 years ago

“Bought from Appliance Direct before. Delivered the following day from ordering. Would definatly recomend.”

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Posted 4 years ago

“Excellent. Order acknowledged quickly. Good delivery cost. Given delivery time and that was met. Cheerful driver.”

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Posted 4 years ago

“Everything worked efficiently”

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Posted 4 years ago

“Great product, does a fantastic job controling the damp, very happy we bought it.”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“Great service, ordered and delivered in two days. A three hr window was given first then a phone call 30 minutes before delivery. Excellent!”

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Posted 4 years ago

“Speedy delivery (next day) and availability of stock (the only company with stock). Had a follow up call regarding extended warranty (which I did not take) but they were not pushy with it and were friendly on the phone.”

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Posted 4 years ago

“We received a text saying we could have the dishwasher 2 days earlier. Which was nice”

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Posted 4 years ago

“Delivered very quickly & kept me informed at every stage.”

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Posted 4 years ago

“Brilliant service from start to delivery. Well pleased!”

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Posted 4 years ago

“i ordered a dehumidifier and the service from ordering to delivery was ace so quick. like next day quick .”

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Posted 4 years ago

“Really good value for money, great customer service, keep you updated through out the process from purchase to delivery. They even managed to arrange an earlier delivery slot than expected. Will continue to.use and highly recommend.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,325 reviews