Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,121 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fridge-freezer was ordered mid afternoon with next day delivery. It was dispatched on time with courier details supplied. Tracking system was first rate and item arrived as scheduled after accurate updates during its journey. Excellent purchasing and delivery system, and item has matched all product details and description at a competitive price.”

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Posted 4 years ago

“excellent service from start to finish”

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Posted 4 years ago

“Delivered on time on problems”

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Posted 4 years ago

“Great prices, fast delivery - perfect.”

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Posted 4 years ago

“Delivered next day - item (oil filled radiator) - very warm, heats our summer house very well - would highly recommend.”

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Posted 4 years ago

“Excellent service andvrsoud deliver”

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Posted 4 years ago

“Great service ,quick delivery highly recommended”

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Posted 4 years ago

“Next day delivery despite not paying for it. Product as advertised.”

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Posted 4 years ago

“Good product for a good price ✔️ Delivery was extremely fast ✔️ Office team were extremely helpful ✔️ Appliances Direct are a good company; I would recommend to friends and family.”

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Posted 4 years ago

“Ordered a Beko fridge freezer, very prompt service, good customer service over the phone, arrived the following day charge was more. Delivery guy was very pleasant and helpful my only disappointment was when the charge for the phone call came through, was just under £4 for for a 6-minute call 🤔”

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Posted 4 years ago

“Fast delivery. Excellent packaging.”

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Posted 4 years ago

“Ordered a new tumble dryer from appliances direct ordering was easy from start to finish and the price was good at £228.97p had a email telling me date and time it was to be delivered and it arrived in the time slot on the day, would recommend one happy customer thank you appliances direct.”

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Posted 4 years ago

“I was amazed how easy it was to make a purchase and the product arrived the next day . This is the future of retail .”

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Posted 4 years ago

“Fast delivery, well priced very pleased with goods”

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Posted 4 years ago

“Fast delivery , product does what it says overall pleased with my purchase”

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Posted 4 years ago

“Great value fast delivery easy to order”

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Posted 4 years ago

“I’m absolutely blown away. Ordered late on 30th December arrived lunchtime 31st Delivery chaps wonderful and super accommodating. 100% perfect transaction. Will only use you no I g forward”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Very quick delivery and good communication all the way highly recommended”

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Posted 4 years ago

“Item was as described , arrived on time and undamaged.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,121 reviews