Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,449 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellant service and delivered on time stated”

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Posted 5 years ago

“Excellent prompt service and good communication”

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Posted 5 years ago

“Very happy with what purchase and the service.”

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Posted 5 years ago

“Great Service. Delivered on time and well packaged.”

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Posted 5 years ago

“Delivery was on time good price brilliant all round service”

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Posted 5 years ago

“Good product, good value. On schedule and helpful delivery company.”

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Posted 5 years ago

“Ordered one day and received the order the next day. Doesn’t get better than. Excellent”

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Posted 5 years ago

“very happy”

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Posted 5 years ago

“Bought to mainly use as a heater in the kitchen, very impressed ! Easy to install ! The WiFi app is great ! Delivery was fast ! Consumes about 550watts set at 20 degrees !!!”

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Posted 5 years ago

“First they were helpful to deal with. They had exactly the item I wanted and at a very acceptable price and they delivered. Service was quick and my new range cooker was delivered in perfect condition to a Scottish island in less than a week. They definitely deserve an accolade for this.”

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Posted 5 years ago

“Very nice delivery guy's. Had a phone call to say they were on there way.Put my item inside my frount door for me and took the old item away.”

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Posted 5 years ago

“Well done! We couldn't find our item anywhere else and you were helpful when issue arose regarding delivery date. Prompt response and lovely delivery guys!”

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Posted 5 years ago

“So speedy and efficient delivery of a new tumble drier. Old appliance removed efficiently”

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Posted 5 years ago

“Needed a new phone as mine was way old. Glad I got it from Appliances Direct ,ordered next day delivery all went well All good with new phone, no problems ,sealed box Big purchase for me as I don't buy phones every year Thankyou”

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Posted 5 years ago

“My coffee machine was delivered on time and is my new best friend!!”

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Posted 5 years ago

“Excellent service would use appliance direct again”

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Posted 5 years ago

“with Christmas round the corner it was a very prompt delivery on time and very efficient would recommend the company to anyone”

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Posted 5 years ago

“Ordered a fridge freezer on Thursday and delivered Saturday. Hugely helpful delivery couriers for elderly customers. Couldn’t have asked for more. Fabulous service and excellent price.”

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Posted 5 years ago

“great servive all round”

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Posted 5 years ago

“Where do I start but wow! I ordered my de-humidifyer 10am Sunday morning and it was delivered 10am Monday morning and I live the other end of the country to them. I cannot recommend this company bighly enough, great service even in these trying times. Well done Aplliances Direct.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,449 reviews