Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,146 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,146 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 5 star review on 18th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and straight forward transaction delivered through the Amazon delivery mechanism.”

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Posted 4 years ago

“Ordered the Item just before Christmas, it was delivered as promised between Christmas and New Year, It's not being installed until Mid January so I can't comment on it'd performance, it looks good thought!”

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Posted 4 years ago

“I was kept informed of delivery time and my freezer was delivered spot on time. Good price and very pleased with performance.”

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Posted 4 years ago

“East ordering, great communication and arrived quickly.”

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Posted 4 years ago

“Delivery was a day late but I was informed. Overall, happy with the driver, happy with the product, happy with Appliances Direct.”

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Posted 4 years ago

“Customer service was excellent and also the delivery was spot on i have nothing but praise for Appliances Direct”

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Posted 4 years ago

“Delivery was excellant, delivered next day even though only two days before xmas, price was good compared to other similar devices, and machine worked well. Only one small complaint is that on/off light is not very bright or visable and difficult to see whether on or off. Would use the service again. Gary.”

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Posted 4 years ago

“Bought a bbq it was delivered exactly on time with very helpful staff and kept up to date with every movement. Would not hesitate to use again.”

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Posted 4 years ago

“Ordered Sunday afternoon, delivered before 9am Monday morning excellent service , thanks”

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Posted 4 years ago

“Super fast next day delivery.”

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Posted 4 years ago

“Dehumidifier arrived next day as ordered. Great service. So far so good.”

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Posted 4 years ago

“Amazing service, quick delivery, great price...you saved our Christmas! Fridge broke 23rd Dec, found mini fridge 4pm as main fridge not being replaced until 29th, it arrived 9am the next morning! So happy! You honestly saved our Christmas, Thank you!!”

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Posted 4 years ago

“Best unit for dehumidifier. Very quiet. Great light system and easy to use.”

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Posted 4 years ago

“customer service superb. Appliance delivered on time, no damage at all and at an excellent price. Wouldn’t hesitate to recommend”

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Posted 4 years ago

“Customer service, price of goods were both excellent. Delivery was expensive but under the circumstances of needing delivery Christmas Eve and only having ordered the day before I was prepared to pay.”

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Posted 4 years ago

“Fantastic service provided. Item was for my elderly parents and the service was second to none. Everybody was very helpful and my parents were over the moon with the professionalism of all individuals...thank you...A1 in my eyes”

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Posted 4 years ago

“Excellent as always.Next day delivery on Christmas'Eve! And cheapest price!”

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Posted 4 years ago

“Had a delay,but arrived the next day,AND without asking was refunded the next day payment. Absolutely Class Act. Will be using them again AND recommending them to friends. NB *STOP *USING *AMAZON Go with Appliances Direct !”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Excellent service driver informed me of delivery time the dryer was unpacked and placed were I wanted it and took away the wrapping, two very polite efficient delivery men, I was very pleased with the service I got.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,146 reviews