Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,618 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had mix up with delivery,...my fault, they sorted out quickly, great communication & service”

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Posted 5 years ago

“Very pleased with my dehumidifier, would recommend”

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Posted 5 years ago

“Delivery was fast and efficient but I wasn't so pleased the item I purchased was nearly £40 cheaper five days later. The must have k own a reduction was in the pipeline but were perfectly happy not to let me know.”

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Posted 5 years ago

“Absolutely brilliant service, highly recommend”

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Posted 5 years ago

“Prompt delivery! Just in time for Christmas! Quality item , thanks. I would shop here again!”

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Posted 5 years ago

“Speedy delivery. No problems so far”

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Posted 5 years ago

“good service,on time,informed me of the problem, and repaired my oven many thanks M.J.Lucas”

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Posted 5 years ago

“Fantastic price. Item works well. Great delivery time.”

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Posted 5 years ago

“Excellent price, excellent service.”

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Posted 5 years ago

“really pleased, help from Amanda Charlesworth to order was outstanding - could actually understand her and she didnt mind going to look up info I required. Delivery on time by two great guys. The Cooker was what it is a cooker, I would describe as Grey not silver but -so what. and after a bit of sorting out [ all the knobs are different to my last cooker] Im very pleased. Thank you. bought from AD before and always had good service.”

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Posted 5 years ago

“Good product and arrived when expected.”

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Posted 5 years ago

“Spot on. Delivered on time will order from them again. Merry Christmas 👍”

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Posted 5 years ago

“First class service . Excellent customer support would buy again from this company thank you”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Sold me an item that was out of stock. Changed delivery date 4 times over 6 weeks. If I’d known it was out of stock at time of ordering I’d have ordered elsewhere”

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Posted 5 years ago

“First class service better than curry’s always use them in future for electoral goods fantastic service”

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Posted 5 years ago

“The order arrived within a few days. Great value for money. Very happy”

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Posted 5 years ago

“Great service and great product..speedy delivery”

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Posted 5 years ago

“Fantastic service. Thank you.”

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Posted 5 years ago

“Excellent service . Purchase arrived the next day .”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,618 reviews