Arm or Ally Reviews

Name: Arm or Ally
Rating: 4.88

4.9 Rating 11,646 Reviews

98 %

of reviewers recommend Arm or Ally

4.9

Based on 11,646 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Arm or Ally 5 star review on 22nd May 2024

Jason S

Arm or Ally 5 star review on 19th May 2024

Peter S

Arm or Ally 5 star review on 13th May 2024

Mark M

869

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I chose your site for the quality of product’s but your web site needs work,I tried several times to talk to someone but I couldn’t, I got my bolt carrier and clean it first, when I went to use it I could not pull it back to rack so I tried it again it worked then overall the product works great but I did find it for a lower. Price thanks Big Ned”

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Posted 5 years ago

“decent pricing, shipping was very sloooooowly”

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Posted 5 years ago

Ordered 10 December, Shipped 11 December, Delivered 18 December.

Posted 5 years ago

“Arm or Ally is great. Great prices but your shipping is the absolute worse!! If your prices weren’t so good I would literally never order off this site simply because of shipping length.”

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Posted 5 years ago

Francois, Your order was placed on 15 November. Your FFL was received on 16 November. Your order shipped Saturday 17 November and delivered to you on the 21st.

Posted 5 years ago

“I like Arm or Ally Products and Pricing. I need to work on speed of their shipping though”

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Posted 5 years ago

Order placed Saturday 22 September at 4PM EST. Order shipped Monday 24 September. Order delivered Wednesday 26 September.

Posted 5 years ago

“Ordering was easy, price was fair. Shipping was prompt. The problems I had: 1. The BCG was wrapped around in some sort matter and tossed in a plastic envelope, pretty much zero protection. 2. The shipping method was the cheapest and slowest known to human, it took 2 weeks to get to me. Not likely to shop here again. Not surprised I never heard of this shop before...”

Helpful Report

Posted 5 years ago

Velentin, Your order was placed on 6 September and shipped from our facility on 7 September. It's unfortunate the USPS sometimes undermines our best efforts. It looks like your package was delayed in San Jose mail center for unknown reasons. The service selected for your parcel was a 3 day service, however the only service USPS guarantees on time delivery is USPS Express. We're sorry you were dissatisfied with our packaging, however we've shipped many thousand without damage. If your item was damaged, we have an easy process in place accessible through our customer help center. We are happy to serve you again in the future.

Posted 5 years ago

“Had an issue with a product, and once they saw that it was inferior quality, I was granted a full refund. Thank you for the good customer service.”

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Posted 5 years ago

“5 days from time of order to delivery.”

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Posted 5 years ago

“Responsive service when there was a problem. Barrel extension was cracked. Very prompt action to return and replace.”

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Posted 6 years ago

Arm or Ally is rated 4.9 based on 11,646 reviews