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Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

4.7 Rating 2,315 Reviews
94 %
of reviewers recommend Yes Group | YesMed, YesTherapy, YesPodiatry
4.7
Based on 2,315 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

About Yes Group | YesMed, YesTherapy, YesPodiatry:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

“Fast friendly service”
Helpful Report
Posted 2 years ago
Thank you for your kind review! It's always a pleasure working with you and your team 😊
Posted 2 years ago
“Very responsive and helpful. Not overly happy with description of product on website.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!
Posted 2 years ago
“Excellent service”
Helpful Report
Posted 2 years ago
Thank you for your kind words! We pride ourselves on our service. Look forward to assisting you further.
Posted 2 years ago
“Always amazing service and speedy delivery”
Helpful Report
Posted 2 years ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
“Thank you Renata you were very helpful and appreciated Margaret Kirkman”
Helpful Report
Posted 2 years ago
Thank you for you kind words, We look forward to assisting with anything further you may need. We also love Renata she's amazing.
Posted 2 years ago
“Good customer service and happy with quick service”
Helpful Report
Posted 2 years ago
Thanks so much for your lovely review!    Here at Astir, we like to live up to our name by creating an easy-to-use ordering system, with helpful customer service. So, it's amazing to know we were able to provide this for you!    We hope you get plenty of use out of your new products.    It was so great working with you and we look forward to your next order!
Posted 2 years ago
“Very helpful”
Helpful Report
Posted 2 years ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
“Very good customer interface experience on the phone”
Helpful Report
Posted 2 years ago
Thank you so much for the 5-star review! We are so glad to hear you are happy with the level of service we provide, the quality of our products and the lightning-fast speed of our delivery service. We always aim to take good care of our customers in all aspects of their order placement, packing and delivery. We hope to work with you again shortly! :)
Posted 2 years ago
“Still have not received order so hard to give you a good score”
Helpful Report
Posted 2 years ago
“Very efficient, helpful and polite. Thanks!”
Helpful Report
Posted 2 years ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
“Very good”
Helpful Report
Posted 2 years ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
“I tried a few times to pay online but it would not take me to final payment, so I had to ring anyway. Briony was very helpful & lovely to deal with.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!
Posted 2 years ago
“Quickly & efficiently handled.”
Helpful Report
Posted 2 years ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
“Polite and friendly and efficient”
Helpful Report
Posted 2 years ago
We are all blown away by your lovely comments! We work super hard to make our service easy and smooth, so it's always nice to get positive feedback and see these amazing results. We'd love to work with you again, come back any time!
Posted 2 years ago
“I was helped, however it seems there was a mixup and the Courier initially went to the wrong address, this was quickly remedied in the BP machine was brought to my office thank you”
Helpful Report
Posted 2 years ago
Thanks for your four stars! I'm so sorry that all that happened to you. If you wish to reach out for any other assistance or to just speak to one of our team we'll be here. We'll inform the packing team to make sure this is resolved so this doesn't happen to you again. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
“very helpful and quick to answer the phone”
Helpful Report
Posted 2 years ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
“I've felt most phone staff feel like they don't really care about your concerns or give reassuring answers. I've had a few problems with orders in the past, and it sounded like it wasn't their responsibility.”
Helpful Report
Posted 2 years ago
“Really helpful staff over the phone”
Helpful Report
Posted 2 years ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
“We were very happy with Renanta and she solved our query quickly. The problem was that the wrong size brace was in the wrong box. We tried on a large shoulder support for our patient an it was a little tight so we ordered the next size up , and when it came it was exactly the same size. We placed them on top of each other and there was no difference. Renanta helped send another larger one to us”
Helpful Report
Posted 2 years ago
Thanks for your four stars! I'm so sorry that all that happened to you. If you wish to reach out for any other assistance or to just speak to one of our team we'll be here. We'll inform the packing team to make sure this is resolved so this doesn't happen to you again. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
“Very helpful and efficient”
Helpful Report
Posted 2 years ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
Yes Group | YesMed, YesTherapy, YesPodiatry is rated 4.7 based on 2,315 reviews