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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,236 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 2,236 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

We forgot one part on our order and rang to change it and they helped us out easily. Thanks
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Posted 3 years ago
Thank you so much for leaving us such an awesome five star review! We are so happy to hear that your experience with us was a positive one, and that your order was easily updated! We look forward to working with you again in future 😊
Posted 3 years ago
Great customer service. Speedy delivery
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Posted 3 years ago
Thank you for your fabulous 5 star review! We are glad to hear that you had a lovely experience with the way we processed and delivered your order!
Posted 3 years ago
Helpful assistant carried out my requests with very good attitude.
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Posted 3 years ago
Thank your lovely review! this is very much appreciated :)
Posted 3 years ago
Quick and efficient communication. Thank you Jessica
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Posted 3 years ago
Thank you for your positive feedback and 5 start review! We are so glad that we were able to provide you with a efficient service and quick response through your order process. Look forward to working again with you soon 😀
Posted 3 years ago
Samantha was very helpful and quick at responding to my questions, her service was a 10 out of 10
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Posted 3 years ago
Excellent review, thank you for your ongoing support!
Posted 3 years ago
WE RECEIVED 2 THINGS OUT OF OUR ORDER OF AT LEAST 8 ITEMS
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Posted 3 years ago
Thank you for your review, one of our team will be in touch shortly to ensure this is resolved suitably
Posted 3 years ago
Everything is fine, but the surname is spelt incorrectly Daintey- Dainty
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Posted 3 years ago
Thank you so much for the 5-stars! I've happily updated our system with the correct spelling, we're so sorry we didn't get this down correctly! We really look forward to working together again soon!
Posted 3 years ago
Great customer service
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Posted 3 years ago
Thank you so much for your kind words! We are more than thrilled to hear you enjoyed the experience. We aim to provide great service and products in the fastest time possible! Looking forward to working with you next time.
Posted 3 years ago
Nice people to deal with
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Posted 3 years ago
Thank you so much for your kind words! We are more than thrilled to hear you enjoyed the experience. We aim to provide great service and products in the fastest time possible! Looking forward to working with you next time.
Posted 3 years ago
Very easy process to arrange delivery
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Posted 3 years ago
Thank you for your 5* review! We appreciate it very much :)
Posted 3 years ago
They are very frendly easy to talk too
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Posted 3 years ago
Excellent review, thank you for your ongoing support!
Posted 3 years ago
Exceptional to have verbal service instead of being redirected to a labyrinthine website.
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Posted 3 years ago
Thanks for your wonderful feedback. We're so glad to hear that you find everything so easy with Astir We look forward to working with you again soon!
Posted 3 years ago
Astir were great to deal with on our first order !
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Posted 3 years ago
Thanks for your wonderful feedback. We're so glad to hear that you find the team at Astir great to deal with. We look forward to working with you again soon!
Posted 3 years ago
Very helpful thank you
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Posted 3 years ago
Thank you for leaving us a great review! We are so stoked to hear your recent experience with our company was 5-star!
Posted 3 years ago
Madeline was very helpful and very polite to us. Happy with your service.
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Posted 3 years ago
Thank you so much for your kind words! We're very pleased you had a great experience throughout every step of your order! We pride ourselves on our professional yet friendly customer service. Have the best day!
Posted 3 years ago
Excellent telephone customer service. Rhiannon Crutcher was helpful, patient ( with all my stupid questions!!) and sorted out exactly what I needed. Very happy with the service!! Thanks. Altona Chiropractic.
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Posted 3 years ago
Thank you for your lovely review! This is muchly appreciated :)
Posted 3 years ago
Paul is always helpful and ever willing to help with any query and order. Zalina My Physio Evolution
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Posted 3 years ago
Thank you for your lovely review! This is very much appreciated :)
Posted 3 years ago
Prompt counter service
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Posted 3 years ago
Thank you for your ongoing support, much appreciated!
Posted 3 years ago
Samantha was very professional and quick to respond.
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Posted 3 years ago
Thank you for your amazing review! We are so glad to hear that you have had a great experience at Astir as we pride ourselves on offering lightning fast delivery times and the best prices! We hope you enjoy your new products and look forward to working with you again in future.
Posted 3 years ago
Always helpful ,professional and polite
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Posted 3 years ago
Thank you so much for your 5* review! We love the feedback and cant wait to speak again!
Posted 3 years ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,236 reviews