YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Prompt with phone enquiries and helpful”

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Posted 3 years ago

Thank you for your lovely review! This is muchly appreciated :)

Posted 3 years ago

“Very good so far,”

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Posted 3 years ago

Thank you for your review! This is muchly appreciated :)

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you for leaving such a kind review! We are so happy to hear our team have always been able to provide such friendly and efficient service to make ordering a excellent experience! We so appreciate your support and hope to make each and every order from here on even better!

Posted 3 years ago

“Very helpful and friendly.”

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Posted 3 years ago

Thank you for your kind 5-star review! It's great to hear that you enjoyed working with us as much as we enjoyed working with you :) Looking forward to hearing from you again in the future.

Posted 3 years ago

“Easy and helpful”

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Posted 3 years ago

Thank you so much for your wonderful feedback! We are so happy to hear that your experience with us was so positive 😊 We look forward to working with you again in future!

Posted 3 years ago

“Jessica was very helpful”

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Posted 3 years ago

Thanks for leaving such a kind review! Our team focus on providing only the best service and quality products so we truly appreciate your feedback. Thanks again for choosing Astir, looking forward to hearing from you again soon.

Posted 3 years ago

“I find ordering via phone is the most helpful in terms of identifying the right product. Invoicing is completed accurately and delivery is fast. shelley -exercise physiologist”

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Posted 3 years ago

Thank you so much for your review! We wish we could give you five stars back. We're so happy to hear that you find our phone service helpful! We pride ourselves here at Astir in supplying great quality products with lightning fast delivery time. We appreciate you choosing Astir, and we hope to work with you again soon.

Posted 3 years ago

“I was unable to process order on line & she took the order for me & confirmed it would be despatched today.”

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Posted 3 years ago

Thank you very much for your review! We are glad we could be of assistance :)

Posted 3 years ago

“Promptly sorted a credit card processing issue.”

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Posted 3 years ago

Thank you for letting us know! We are investigating this issue now for you :)

Posted 3 years ago

“Helpful, efficient customer service staff that provided immediate solutions.”

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Posted 3 years ago

Thank you for leaving such a kind 5-star review! Our team focus on providing only the best service and quality products so we truly appreciate your feedback 😊 Thanks again for choosing Astir, looking forward to hearing from you again soon.

Posted 3 years ago

“Great to work with. If I order anything and there's something cheaper they will always ring and let me know.”

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Posted 3 years ago

Thank you so much for leaving a 5 star review! We are so happy to hear you had a great experience with Astir 😊 We look forward to working with you again soon!

Posted 3 years ago

“Delivered as requested. You didn't say there would be two packages delivered on separate days but that's OK.”

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Posted 3 years ago

Thank you so much for your positive review! We are sorry in regards to not communicating the split delivery. We weren't aware the delivery was taking place on separate days with the courier otherwise we definitely we have been in touch to confirm this! We are still incredibly grateful for your order and can't wait to be working closer together in the future!

Posted 3 years ago

“Friendly and efficient”

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Posted 3 years ago

Thank you so much for leaving a 5 star review! We are so happy to hear you had a great experience with Astir 😊 We look forward to working with you again soon!

Posted 3 years ago

“Good range and prices. Prompt clarification of order by madelyn which was great. Many thanks”

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Posted 3 years ago

We are so happy to hear that we were able to make your order with Astir a 5-star experience! Our team are dedicated to ensure every process of the order is made as simple and efficiently as possible so it's great to hear feedback confirming this. We believe that quality products should be made at affordable prices without any compromise, we are glad to hear we achieved this for you. Looking forward to working with you again very soon!

Posted 3 years ago

“She was polite and helpful”

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Posted 3 years ago

Thank you for your wonderful review. We would very much appreciate, you placing your review on Google reviews page as well. Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again, and greatly appreciate working with you and your Team.

Posted 3 years ago

“She was great!”

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Posted 3 years ago

Thank you so much for your 5 stars! We really appreciate it. Here at Astir, we work hard to make sure our customers are as happy as possible. So it's great to hear that you found our customer service up to par! Thanks again, and we look forward to working with you again.

Posted 3 years ago

“Great service and products.”

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Posted 3 years ago

Thank you for your lovely review! That is muchly appreciated :)

Posted 3 years ago

“Absolutely friendly and extremely helpful! Never felt rushed! Thank you for your time . Vanessa Touma Instep Podiatry Clinic”

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Posted 3 years ago

Thank you for your lovely review! This is muchly appreciated :)

Posted 3 years ago

“Staff on the phone fantastic and really impressed with the speed in which our deliveries arrive. My only problem is with the website. For some reason its slow then freezes (could be our internet but i dont seem to have the problem with other sites!)”

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Posted 3 years ago

Thank you so much for your excellent feedback and review! We are always looking for improvements and take all feedback seriously. We are currently working on ensuring our website is more user friendly to make the process as smooth as we possibly can! We will pass this feedback along to our IT team as well! We are so glad to hear that you are happy with the speedy deliveries and the Astir Customer Happiness Team 😊 It's a pleasure working with you and we look forward to your next order!

Posted 3 years ago

“Very helpful”

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Posted 3 years ago

Thank you for leaving a 5 star review! We are so pleased to hear we were able to helpful as this is what we strive to do in the Customer Happiness team! Thanks again for choosing Astir, looking forward to working with you again soon.

Posted 3 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews