YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,274 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Service was very professional and amazing”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

Excellent to hear! Looking forward to working with you in the future :)

Posted 4 years ago

“Excellent service the online chat”

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Posted 4 years ago

Thank you for the 5 stars! We're thrilled to hear that you're happy with the service you received online :) We look forward to working with you again soon!

Posted 4 years ago

“ordering was easy and received the supplies quickly”

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Posted 4 years ago

Thank you for the 5-Star Review! It means a lot :) We can't wait to assist you and your team again very soon!

Posted 3 years ago

“Negligible wait time to have my call answered and a bright articulate young lady took my call. Order taken quickly and efficiently. Answered my ethics question as I am endeavouring to only deal with companies that respect people's medical choices.”

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Posted 4 years ago

Excellent to hear! Looking forward to working with you in the future :)

Posted 4 years ago

“My identity , contact and product were verified and sourced promptly and the item sent promptly to me. Well done team astir”

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Posted 4 years ago

Thank you for your kind review, Helen! It's always a pleasure assisting you, and we greatly value your business :) We look forward to speaking with you again soon! Stay Safe :)

Posted 4 years ago

“great customer service”

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Posted 4 years ago

Thank you for your kind words! Our team are always willing to go above and beyond to make every order efficient and easy so we truely appreciate your feedback confirming this has been your experience. We look forward to hearing from you again soon!

Posted 4 years ago

“Always great to deal with and very helpful”

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Posted 4 years ago

Thank you for your lovely review! It's always a pleasure working with you and your team :) We look forward to speaking with you again soon!

Posted 4 years ago

“very efficient”

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Posted 4 years ago

Thank you for the 5 stars! We're thrilled to hear that you're happy with the service you received :) We look forward to working with you again soon!

Posted 4 years ago

“Great service on the phone”

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Posted 4 years ago

Thank you so much for your review! We are glad to hear that you are satisfied with the phone service :) Please let us know if there is anything else that we can assist you with. Keep on rocking!

Posted 4 years ago

“Excellent, helpful and friendly customer service”

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Posted 4 years ago

We love to hear your great feedback! Looking forward to continue working with you :)

Posted 4 years ago

“Excellent company - deliveries ship quickly”

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Posted 4 years ago

Thank you for your review, Berwyn! It's always a pleasure working with you :) Happy New Year!

Posted 4 years ago

“Madelyn G was super helpful and resolved an issue, i have had for over a month now instantly”

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Posted 4 years ago

Thank you for your lovely review! Always give us a call and we will be happy to help!

Posted 4 years ago

“Quick shipping and dispatch Accounts are really cumbersome and difficult to deal with. Errors with with shipping fees are common. No ability to log online and see our accounts and pay invoices”

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Posted 4 years ago

Thank you very much for bringing this to our attention! I have gone onto your account and have ensured you are on a free shipping account. Our new website is ready to go we are just working on speeding it up. You will be able to pay invoices there. Thank you again as we appreciate the feedback :)

Posted 4 years ago

“Amazing service, thank you”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

Thanks for leaving such a kind review! We are so happy to hear our team have always been able to provide great service! We really appreciate your support and hope to make each and every order from here on even better!

Posted 4 years ago

“The team at astir was great to communicate through in selecting what we needed, through to purchasing the tape. Thanks guys will definitely be buying tape through you guys again!”

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Posted 4 years ago

Thank you for your review, it has been a pleasure working with you! Looking forward to helping you out in the future :)

Posted 4 years ago

“very professional and helpful”

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Posted 4 years ago

Thank you very much for your lovely review! At Astir, we enjoy helping our customers help others, to improve their quality of life. Hoping you love the products supplied, have a fantastic day!

Posted 4 years ago

“Jessica was very helpful going above and beyond to help with our order”

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Posted 4 years ago

Thank you so much for taking the time to leave such a fantastic review! We are so happy to hear your experience with us has been a positive one, and that we have lived up to our company values of going above and beyond! We look forward to working with you again in near future!

Posted 4 years ago

“Briony was so delightful and helpful. I appreciated her help so much. She made it so easy to purchase over the phone, when my credit card kept getting denied for weeks. (Nothing wrong with my card) please pay her more”

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Posted 4 years ago

Thank you for taking the time to leave such a lovely review 😊 We always work hard here at Astir to be as helpful to our customers as possible. We want to make sure the lines of communication are open and that, if you have any questions or issues, we can help as quickly as possible. We look forward to working with you more closely in the future!

Posted 4 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,274 reviews