YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Great friendly efficient service”

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Posted 3 years ago

Thanks so much for leaving us such a fantastic 5-star review! I'm so thrilled to hear that you experienced our quick and efficient service on the phone! We loved working with you, and we can't wait to see you again for more 5-star orders in future!

Posted 3 years ago

“Always happy with the interaction ... thank you”

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Posted 3 years ago

“Samantha was extremely helpful with my enquiry”

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Posted 3 years ago

“Quick and efficient service at the phone.”

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Posted 3 years ago

“Jessica was very poliite and helpful which resulted in a smooth experience. I am very pleased with the product ordered.”

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Posted 3 years ago

Thank you for taking the time out to leave us such an awesome review! We are more than thrilled to hear you enjoyed the whole Astir process and experience. We aim to provide great service and products! We are so happy we could help out and look forward to working closer together!

Posted 3 years ago

“Samantha was very helpful.”

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Posted 3 years ago

Thanks for leaving such a kind review! We are thrilled to hear the team were able to provide such great service! We look forward to working closer together 😊

Posted 3 years ago

“Very good communication skills and very efficient. Friendly service.”

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Posted 3 years ago

Thanks so much for leaving us such an amazing 5-star review! We're always aiming to make the entire ordering process as easy as possible! Our friendly Customer Happiness Team are always on hand to assist with any questions you might have! We look forward to working with you again in future for more 5-star orders!

Posted 3 years ago

“Rhiannon was great to work with. Very flexible and efficient. Very pleased with the experience”

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Posted 3 years ago

Thankyou Tim, it has been a pleasure helping you out! Looking forward to helping you in the future. :)

Posted 3 years ago

“Helpful and efficient service.”

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Posted 3 years ago

Thanks for leaving such a kind review! We are so happy to hear such positive feedback on our customer service. We look forward to working together again soon 😊

Posted 3 years ago

“We were looked after very well by Jess who answered the phone. She was very helpful, answered all questions and even went above and beyond to take photos of the appropriate items as there were no direct pic's on the website. She was great! Thank you for the service.”

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Posted 3 years ago

Thanks for leaving such a kind review! We are so happy to hear such positive feedback on our customer service. We look forward to working together again soon 😊

Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

Thank you for the lovely review! We are so glad to hear that you are very happy with the customer service. We hope we can achieve another 5-star service with your next order. Have a nice day!

Posted 3 years ago

“Jess was wonderful, friendly, got me the best price and was efficient in doing so.”

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Posted 3 years ago

Thanks for leaving such a kind review! We are so happy to hear such positive feedback on our customer service. We look forward to working together again soon 😊

Posted 3 years ago

“Jessica was very helpful,”

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Posted 3 years ago

Thanks for leaving such a kind review! We are so happy to hear such positive feedback on our customer service. We look forward to working together again soon 😊

Posted 3 years ago

“Thank you - Jess is wonderful to deal with”

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Posted 3 years ago

Thanks for leaving such a kind review! We are so happy to hear such positive feedback on our customer service. We look forward to working together again soon 😊

Posted 3 years ago

“very helpful”

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Posted 3 years ago

Thanks for leaving such a kind review! We are so happy to hear such positive feedback on our customer service. We look forward to working together again soon 😊

Posted 3 years ago

“Very happy with service and the lovely lady on the phone.”

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Posted 3 years ago

Thank you so much for your amazing review! It's great to hear you that you received our renown, great customer service! We hope we continue to exceed your expectations! Looking forward to working with you next time.

Posted 3 years ago

“Great communication with my order”

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Posted 3 years ago

Thank you for your feedback! Looking forward to keeping up the legendary service in the future! :)

Posted 3 years ago

“Rhiannon was lovely. Very helpful and listened to my concern.”

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Posted 3 years ago

“Friendly, efficient and quick response!”

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Posted 3 years ago

“Always easy to order 😌”

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Posted 3 years ago

Thanks for leaving a 5 star review! We are so happy to hear our team provided such amazing customer service throughout your order and that our delivery team were able to deliver just the very next day! We appreciate your support and hope to work with you again very soon.

Posted 3 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews