YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,236 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,236 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Reliable and prompt”

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Posted 3 years ago

Thank you for your review! We love to help you out and we're so glad we were our usual reliable and prompt selves for you! Look forward to speaking to you again soon 😊

Posted 3 years ago

“Excellent telephone service.”

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Posted 3 years ago

Thank you for your review! We pride ourselves on a super impressive phone service - with a fast answering time and efficient service. We look forward to your next call in 😁😁

Posted 3 years ago

“Very professional over the phone. Placing my order was a very pleasant experience because of Beatrice on the end of the line”

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Posted 3 years ago

Thank you so much for your kind words! We love to help you out, and pride ourselves on making the order experience as easy and efficient as possible 😊 Have a lovely week, and we look forward to speaking again!

Posted 3 years ago

“Nice, simple conversation. Suggested an alternative when the first brand was out of stock. Nice recap at the end.”

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Posted 3 years ago

Thank you for your review Alex! We enjoy helping you out when you ring and you're a pleasure to assist! Thank you so much for using our phone service and placing an order for the back supports. Have the best day!

Posted 3 years ago

“Madeline swiftly answered my call and was extremely helpful. She was polite and was able to find details of our business account immediately. Our order has been placed. We look forward to working with you again.”

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Posted 3 years ago

What a legend! Thank you so much for your 5 stars! We give you 5-stars back and thank you for your feedback! We are so glad you experienced our Customer Happiness star Maddy! We look forward to working together again soon!

Posted 3 years ago

“Rhi was extremely helpful. Thankyou”

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Posted 3 years ago

Thank you so much for your 5-stars! You're a pleasure to assist and we are so glad you were able to experience the 5-star experience that we pride ourselves on! We look forward to the next time we speak 😀

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you for the 5 stars! We are thrilled to hear you have had such a positive experience and have experienced the great service we pride ourselves on. We truly appreciate your support and the time it took to write this review, we certainly look forward to working with you again soon!

Posted 3 years ago

“Always good service!”

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Posted 3 years ago

Thanks for your feedback. During these crazy times, we are always creating ways to provide you with the BEST service! Stay safe, and look forward to hearing from you again!

Posted 3 years ago

“The staff at Astir are always helpful. Orders are received within a couple of days.”

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Posted 3 years ago

Thank you for your kind words, your feedback is appreciated. The team does regular training, so we can give you the best suggestions and options for your clients. That is awesome to hear, as we understand the courier's supply chain is currently a day or two behind schedule due to CV19. Look forward to helping you again, and answering any questions you have.

Posted 3 years ago

“Pleasent and efficient.”

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Posted 3 years ago

Thanks for leaving such a kind review! We appreciate it. Here at Astir, we like to live up to our name by creating a simple and easy-to-use ordering system. We are so happy to hear that you found us pleasant to work with! We're looking forward to working with you again soon.

Posted 3 years ago

“Great service!”

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Posted 3 years ago

Thank you for your lovely 5-star review! We were so glad to hear that you found our service great - it's what we pride ourselves on! We look forward to speaking soon!

Posted 3 years ago

“Good, friendly service and prompt deliveries”

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Posted 3 years ago

Thank you for taking the time out to leave such a great review! We are so pleased to hear that you have found our services fast and easy! We are always aiming to provide the best quality products in the fastest time possible. It was great working with you and we cannot wait for your next order.

Posted 3 years ago

“Very helpful and answered all my questions.”

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Posted 3 years ago

Thank you for your support, Our pleasure, we love to answer every question of our clients. It was super working with you, and look forward to hearing from you again! :D

Posted 3 years ago

“Paul Donald have been very helpful”

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Posted 3 years ago

Thanks for leaving such a kind review! We are so happy to hear we have provided such helpful service! We pride ourselves on our excellent customer service and love to hear your great feedback! Have the best weekend 😀

Posted 3 years ago

“Very prompt service and friendly”

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Posted 3 years ago

Thanks so much for our five stars! We would give you five stars back if we could. We work hard here at Astir to make sure we always provide the fast, friendly service we pride ourselves on! Look forward to speaking to you soon!

Posted 3 years ago

“Very pofessional, friendly”

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Posted 3 years ago

Thank you for your 5-star review! We appreciate it very much and look forward to speaking again soon :)

Posted 3 years ago

“Excellent service and best quality of products at reasonable prices. We have using their products for many many years.”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

Thank you for your 5-star review! We look forward to speaking with your team again very soon :)

Posted 3 years ago

“Very friendly staff who are prompt and helpful. Rest quality products”

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Posted 3 years ago

Thank you, Chelsea! We hope you had a wonderful Christmas, and a Happy New Year to you as well :) We look forward to speaking very soon.

Posted 3 years ago

“Answers the phone - takes my order - delivers promptly”

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Posted 3 years ago

Many thanks for your kind review! We appreciate it very much and look forward to speaking again very soon :)

Posted 3 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,236 reviews