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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,188 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 2,188 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Wiggs P
Verified Buyer
“great customer service”
Helpful Report
Posted 3 years ago
Thank you for your kind words! Our team are always willing to go above and beyond to make every order efficient and easy so we truely appreciate your feedback confirming this has been your experience. We look forward to hearing from you again soon!
Posted 3 years ago
The S
Verified Buyer
“Always great to deal with and very helpful”
Helpful Report
Posted 3 years ago
Thank you for your lovely review! It's always a pleasure working with you and your team :) We look forward to speaking with you again soon!
Posted 3 years ago
Eastwood P
Verified Buyer
“very efficient”
Helpful Report
Posted 3 years ago
Thank you for the 5 stars! We're thrilled to hear that you're happy with the service you received :) We look forward to working with you again soon!
Posted 3 years ago
Pelvic F
Verified Buyer
“Great service on the phone”
Helpful Report
Posted 3 years ago
Thank you so much for your review! We are glad to hear that you are satisfied with the phone service :) Please let us know if there is anything else that we can assist you with. Keep on rocking!
Posted 3 years ago
Sunnybank C
Verified Buyer
“Excellent, helpful and friendly customer service”
Helpful Report
Posted 3 years ago
We love to hear your great feedback! Looking forward to continue working with you :)
Posted 3 years ago
Berwyn H
Verified Buyer
“Excellent company - deliveries ship quickly”
Helpful Report
Posted 3 years ago
Thank you for your review, Berwyn! It's always a pleasure working with you :) Happy New Year!
Posted 3 years ago
Baulkham H
Verified Buyer
“Madelyn G was super helpful and resolved an issue, i have had for over a month now instantly”
Helpful Report
Posted 3 years ago
Thank you for your lovely review! Always give us a call and we will be happy to help!
Posted 3 years ago
Out O
Verified Buyer
“Quick shipping and dispatch Accounts are really cumbersome and difficult to deal with. Errors with with shipping fees are common. No ability to log online and see our accounts and pay invoices”
Helpful Report
Posted 3 years ago
Thank you very much for bringing this to our attention! I have gone onto your account and have ensured you are on a free shipping account. Our new website is ready to go we are just working on speeding it up. You will be able to pay invoices there. Thank you again as we appreciate the feedback :)
Posted 3 years ago
Astir A
Verified Buyer
“Amazing service, thank you”
Helpful Report
Posted 3 years ago
Kingscliff F
Verified Buyer
“Great service”
Helpful Report
Posted 3 years ago
Thanks for leaving such a kind review! We are so happy to hear our team have always been able to provide great service! We really appreciate your support and hope to make each and every order from here on even better!
Posted 3 years ago
St A
Verified Buyer
“The team at astir was great to communicate through in selecting what we needed, through to purchasing the tape. Thanks guys will definitely be buying tape through you guys again!”
Helpful Report
Posted 3 years ago
Thank you for your review, it has been a pleasure working with you! Looking forward to helping you out in the future :)
Posted 3 years ago
Wagga P
Verified Buyer
“very professional and helpful”
Helpful Report
Posted 3 years ago
Thank you very much for your lovely review! At Astir, we enjoy helping our customers help others, to improve their quality of life. Hoping you love the products supplied, have a fantastic day!
Posted 3 years ago
Singleton P
Verified Buyer
“Jessica was very helpful going above and beyond to help with our order”
Helpful Report
Posted 3 years ago
Thank you so much for taking the time to leave such a fantastic review! We are so happy to hear your experience with us has been a positive one, and that we have lived up to our company values of going above and beyond! We look forward to working with you again in near future!
Posted 3 years ago
Restore M
Verified Buyer
“Briony was so delightful and helpful. I appreciated her help so much. She made it so easy to purchase over the phone, when my credit card kept getting denied for weeks. (Nothing wrong with my card) please pay her more”
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave such a lovely review 😊 We always work hard here at Astir to be as helpful to our customers as possible. We want to make sure the lines of communication are open and that, if you have any questions or issues, we can help as quickly as possible. We look forward to working with you more closely in the future!
Posted 3 years ago
FNQ H
Verified Buyer
“Great online service.”
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave an awesome review! We are over the moon to hear that you have found our whole Astir experience a positive one! We are always aiming to provide the best possible customer service and are glad to hear that you have experienced this :) It was great working with you and we look forward to working together soon.
Posted 3 years ago
Farmer C
Verified Buyer
“Jess was polite and helpful.”
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave an awesome review! We are over the moon to hear that you have found our whole Astir experience a positive one! We are always aiming to provide the best possible customer service and are glad to hear that you have experienced this :) It was great working with you and we look forward to working together soon.
Posted 3 years ago
Dixon P
Verified Buyer
“Always good working with your company”
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave an awesome review! We are over the moon to hear that you have found our whole Astir experience a positive one! We are always aiming to provide the best possible customer service and are glad to hear that you have experienced this :) It was great working with you and we look forward to working together soon.
Posted 3 years ago
Avoca B
Verified Buyer
“I was very impressed by Rhiannon and Jess's can-do attitude. I certainly wouldn't hesitate in using Astir again.”
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave an awesome review! We are over the moon to hear that you have found our whole Astir experience a positive one! We are always aiming to provide the best possible customer service and are glad to hear that you have experienced this :) It was great working with you and we look forward to working together soon.
Posted 3 years ago
Health B
Verified Buyer
“amazing customer service from Jess.”
Helpful Report
Posted 3 years ago
Thank you so much for leaving us such a nice 5-star review! I'm so happy to hear you found our team friendly and Knowledgeable. You were a pleasure to work with, and we can't wait to see you again for more 5-star orders in future!
Posted 3 years ago
Southern R
Verified Buyer
“Very pleasant and easy to work with and understand”
Helpful Report
Posted 3 years ago
Thank you so much for leaving us such a nice 5-star review! I'm so happy to hear you found our team friendly and Knowledgeable. You were a pleasure to work with, and we can't wait to see you again for more 5-star orders in future!
Posted 3 years ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews
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