YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paul was great! He was patient with an older client and gave clear information about the products I was interested in. He was very efficient and I appreciated his friendly service. Thanks Paul, Kind regards, Stuart Meredith.”

Helpful Report

Posted 3 years ago

Thank you so much for leaving us such a nice 5-star review! I'm so happy to hear you found our team friendly and Knowledgeable. You were a pleasure to work with, and we can't wait to see you again for more 5-star orders in future!

Posted 3 years ago

“Excellent communication, Fast delivery.”

Helpful Report

Posted 3 years ago

Thank you for your review! Sorry we can't thank you personally, but we do appreciate your business very much, and look forward to speaking again :)

Posted 3 years ago

“Great service and knowledge”

Helpful Report

Posted 3 years ago

“Great customer service. Always helpful :)”

Helpful Report

Posted 3 years ago

“Friendly, polite and efficient”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave an awesome review! We are always aiming to provide the best customer service It was great working with you and we look forward to working together soon.

Posted 3 years ago

“Wonderful friendly service. Appreciate the quick delivery of items.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave an awesome review! We are always aiming to provide the best customer service and delivery in fast lightning time and are glad to hear that you have experienced this :) It was great working with you and we look forward to working together soon.

Posted 3 years ago

“Always helpful...and quick!!”

Helpful Report

Posted 3 years ago

Thank you for your awesome 5 star review! We are over the moon to hear that you have found our service and communication helpful and quick! At Astir we are always aiming to provide the best quality products and services in the fastest times.

Posted 3 years ago

“The customer service at Astir is of an extremely high standard. I would highly recommend using Astir”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave an awesome review! We are over the moon to hear that you have found our whole customer service experience optimal! It was great working with you and we look forward to working together soon 😊

Posted 3 years ago

“Very polite and efficient. Lovely person.”

Helpful Report

Posted 3 years ago

Thank you for your review, Trish! It was great to help you out :)

Posted 3 years ago

“Madelyn was very helpful”

Helpful Report

Posted 3 years ago

“Very Happy with the telephone service I received when placing my order this morning.”

Helpful Report

Posted 3 years ago

“Prompt, efficient and knowledgeable.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave an awesome review! We are over the moon to hear that you have found our whole customer service experience prompt, efficient and knowledgeable! It was great working with you and we look forward to working together soon 😊

Posted 3 years ago

“I would have to say that the telephone customer service experience has been excellent. All of the customer services agents are thorough, courteous and have a problem-solving attitude. I would have to say that this is a rare and unique experience. I would imagine that they must have a culture that puts the customer first. I'll be back!”

Helpful Report

Posted 3 years ago

Thank you for the amazing 5 star review! We are so glad to hear that you are pleased with our excellent customer service. We always aim to be solution providers and provide the best possible experience! We really look forward to working with you again soon 😊

Posted 3 years ago

“Aalways great to talk to”

Helpful Report

Posted 3 years ago

Thank you for the 5 stars and review! We are always so glad to hear from a happy customer, We aim to make our process seamless for our customers and I'm glad to hear that we were able to achieve this on your order. I hope we can help with all your allied health supply needs and achieve the same 5-star service on all orders.

Posted 3 years ago

“Great pricing and great service.”

Helpful Report

Posted 3 years ago

Thank you so much for leaving such a great five-star review! It is always great to hear that we have lived up to our name of being SimplyEasy!! We are so happy your experience with us was a good one. We hope to work with you again in the future!

Posted 3 years ago

“She was very helpful, friendly and knowledgeable.”

Helpful Report

Posted 3 years ago

Thank you so much for leaving such an awesome five-star review! It is always great to hear that we have lived up to our name as having the best customer service! We are so happy your experience with us was a good one!

Posted 3 years ago

“Rhiannon called to advise of out of stock item. She was able to offer an alternative.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the incredible review! I am so glad to hear that you had such a great experience with us! We always strive to deliver memorable experiences to all our customers to ensure you receive a product you are proud of at an unbeatable price. We sincerely hope you enjoy your new equipment and we look forward to working with you again in the future. Kind regards, Madelyn :)

Posted 3 years ago

“vERY EFFICIENT ORDERING AND EXCELLENT DELIVERY TIME.”

Helpful Report

Posted 3 years ago

Hi David, Thank you for the incredible review! I am so glad to hear that you had such a great experience with us! We always strive to deliver memorable experiences to all our customers to ensure you receive a product you are proud of at an unbeatable price. We sincerely hope you enjoy your new equipment and we look forward to working with you again in the future. Kind regards, Madelyn :)

Posted 3 years ago

“Prompt and efficient phone service”

Helpful Report

Posted 3 years ago

Thank you for leaving us such a great review! We love hearing from you and realise your time is always precious so getting the customers enquiry sorted fast is always first and foremost priority with us! We cant wait to hear from you again!

Posted 3 years ago

“Easy prompt and courteous service”

Helpful Report

Posted 3 years ago

Thanks so much for leaving us such a fantastic 5-star review! I'm so thrilled to hear that you experienced our quick and efficient service on the phone! We loved working with you, and we can't wait to see you again for more 5-star orders in future!

Posted 3 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews