YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Super efficient and helpful. Delivery was on time (although the courier left $550 worth of product at the front door). Fortunately no one stole it.”

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Posted 3 years ago

Thank you for your review and feedback! We'll pass this on to our couriers to ensure this doesn't happen again.

Posted 3 years ago

“Ordered quite easily and processing was fast. Delivered within a few days. Will use Astir again. Always has stock.”

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Posted 3 years ago

Thanks for dropping us such a fantastic 5-star review! We love hearing such great reviews as yours - easy ordering process, fast service making for an overall excellent experience, this is everything we aim to achieve every day! We look forward to working with you! Have a Merry Christmas and Happy New Year!

Posted 3 years ago

“Prompt, quality customer service”

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Posted 3 years ago

Thank you for your review! We appreciate it very much, it's a pleasure working with you :)

Posted 3 years ago

“Paul was amazing, he couldn't do enough for us.”

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Posted 3 years ago

Excellent feedback! Helping our customers is what we love the most! Looking forward to working with you in the future :)

Posted 3 years ago

“She did well”

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Posted 3 years ago

Thank you! We always love hearing from you and getting the best outcome for you and your clients! Speak again soon! :)

Posted 3 years ago

“Young man was very friendly & efficient :)”

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Posted 3 years ago

Thank you for the 5 stars! I'm happy to hear you found the Astir Customer Happiness Team efficient and helpful when placing your order! We look forward to working with you again soon

Posted 3 years ago

“Super helpful”

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Posted 3 years ago

Thank you for the 5 stars! I'm happy to hear you found the Astir Customer Happiness Team efficient and helpful when placing your order! We look forward to working with you again soon

Posted 3 years ago

“Professional, courteous, resolve issues quickly. Very pleased with their service”

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Posted 3 years ago

Thank you for the 5 stars! I'm happy to hear you found the Astir Customer Happiness Team efficient and helpful when placing your order! We look forward to working with you again soon!

Posted 3 years ago

“I love ordering from Astir. You guys are 10/10.”

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Posted 3 years ago

“Very efficient and helpful service.”

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Posted 3 years ago

Thank you for the 5 stars! I'm happy to hear you found the Astir Customer Happiness Team efficient and helpful when placing your order! We look forward to working with you again soon!

Posted 3 years ago

“Astir's staff are always very helpful. Our orders are always shipped and received without delay. A very reliable and professional Company to deal with.”

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Posted 3 years ago

Thanks for leaving such a kind review! We are absolutely thrilled we left such a great impression with our fast delivery time, reliability, and amazing customer service team, if I do say so myself ;) We hope to work with you again soon!

Posted 3 years ago

“Very helpful on the phone.”

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Posted 3 years ago

Thank you for your 5 stars! We are incredibly grateful that you took the time out to leave us a review. We are absolutely thrilled to hear that you experienced our super helpful phone service! It is a pleasure to work with you and we look forward to working with you again soon.

Posted 3 years ago

“great help! professional. quick and easy”

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Posted 3 years ago

Thanks so much for taking the time to leave such a lovely review! We truly appreciate it!

Posted 3 years ago

“Great service very streamline only problem was tracking numbers on orders have been missing on some orders”

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Posted 3 years ago

Thank you so much for your review! We are glad to hear that you are satisfied with the service :) Thank you also for flagging the issue you had with the tracking numbers; we'll raise this with our development team to find a solution. Please let us know if there is anything else that we can assist you with. Keep on rocking!

Posted 3 years ago

“Service was very professional and amazing”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

Excellent to hear! Looking forward to working with you in the future :)

Posted 3 years ago

“Excellent service the online chat”

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Posted 3 years ago

Thank you for the 5 stars! We're thrilled to hear that you're happy with the service you received online :) We look forward to working with you again soon!

Posted 3 years ago

“ordering was easy and received the supplies quickly”

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Posted 3 years ago

Thank you for the 5-Star Review! It means a lot :) We can't wait to assist you and your team again very soon!

Posted 3 years ago

“Negligible wait time to have my call answered and a bright articulate young lady took my call. Order taken quickly and efficiently. Answered my ethics question as I am endeavouring to only deal with companies that respect people's medical choices.”

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Posted 3 years ago

Excellent to hear! Looking forward to working with you in the future :)

Posted 3 years ago

“My identity , contact and product were verified and sourced promptly and the item sent promptly to me. Well done team astir”

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Posted 3 years ago

Thank you for your kind review, Helen! It's always a pleasure assisting you, and we greatly value your business :) We look forward to speaking with you again soon! Stay Safe :)

Posted 3 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews