YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“The staff at Astir are always helpful. Orders are received within a couple of days.”

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Posted 3 years ago

Thank you for your kind words, your feedback is appreciated. The team does regular training, so we can give you the best suggestions and options for your clients. That is awesome to hear, as we understand the courier's supply chain is currently a day or two behind schedule due to CV19. Look forward to helping you again, and answering any questions you have.

Posted 3 years ago

“Pleasent and efficient.”

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Posted 3 years ago

Thanks for leaving such a kind review! We appreciate it. Here at Astir, we like to live up to our name by creating a simple and easy-to-use ordering system. We are so happy to hear that you found us pleasant to work with! We're looking forward to working with you again soon.

Posted 3 years ago

“Great service!”

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Posted 3 years ago

Thank you for your lovely 5-star review! We were so glad to hear that you found our service great - it's what we pride ourselves on! We look forward to speaking soon!

Posted 3 years ago

“Good, friendly service and prompt deliveries”

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Posted 3 years ago

Thank you for taking the time out to leave such a great review! We are so pleased to hear that you have found our services fast and easy! We are always aiming to provide the best quality products in the fastest time possible. It was great working with you and we cannot wait for your next order.

Posted 3 years ago

“Very helpful and answered all my questions.”

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Posted 3 years ago

Thank you for your support, Our pleasure, we love to answer every question of our clients. It was super working with you, and look forward to hearing from you again! :D

Posted 3 years ago

“Paul Donald have been very helpful”

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Posted 3 years ago

Thanks for leaving such a kind review! We are so happy to hear we have provided such helpful service! We pride ourselves on our excellent customer service and love to hear your great feedback! Have the best weekend 😀

Posted 3 years ago

“Very prompt service and friendly”

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Posted 3 years ago

Thanks so much for our five stars! We would give you five stars back if we could. We work hard here at Astir to make sure we always provide the fast, friendly service we pride ourselves on! Look forward to speaking to you soon!

Posted 3 years ago

“Very pofessional, friendly”

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Posted 3 years ago

Thank you for your 5-star review! We appreciate it very much and look forward to speaking again soon :)

Posted 3 years ago

“Excellent service and best quality of products at reasonable prices. We have using their products for many many years.”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

Thank you for your 5-star review! We look forward to speaking with your team again very soon :)

Posted 3 years ago

“Very friendly staff who are prompt and helpful. Rest quality products”

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Posted 3 years ago

Thank you, Chelsea! We hope you had a wonderful Christmas, and a Happy New Year to you as well :) We look forward to speaking very soon.

Posted 3 years ago

“Answers the phone - takes my order - delivers promptly”

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Posted 3 years ago

Many thanks for your kind review! We appreciate it very much and look forward to speaking again very soon :)

Posted 3 years ago

“Service, fast and efficient. Just before Christmas needed to restock some durables and quickly delivered.”

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Posted 3 years ago

Thank you for your 5* feedback! I am so glad to hear that you enjoyed your experience working with us. Here at Astir Australia, we strive to deliver top-quality service to all our customers and pride ourselves in lightning fast delivery times. We look forward to dealing more with you in 2022!

Posted 3 years ago

“Took action straight away and was polite and helpful.”

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Posted 3 years ago

Thanks for leaving such a kind review! We are so happy to hear we have managed to provide the helpful service that we pride ourselves on! Have a very Merry Christmas and Happy New Year ✨

Posted 3 years ago

“Rhiannon was very friendly and helpful”

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Posted 3 years ago

Thank you for your kind feedback! It's a pleasure working with you as always :)

Posted 3 years ago

“Thank you jessica for your help excellent customer service.”

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Posted 3 years ago

Thanks so much for our five stars! We would give you five stars back if we could. We also take pride in having a fast turnaround time, to ensure you get what you ordered ASAP! Have a Merry Christmas and Happy New Year!

Posted 3 years ago

“Amazing as usual!”

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Posted 3 years ago

Thank you so much for your kind words! We love serving our customers with the best service possible! Looking forward to working with you again very soon! Have a great day and a Merry Christmas.

Posted 3 years ago

“Very polite and helpful.”

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Posted 3 years ago

Thank you so much for your kind words! We love serving our customers with the best service possible! Looking forward to working with you again very soon! Have a great day and a Merry Christmas.

Posted 3 years ago

“Good service”

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Posted 3 years ago

Thank you for the 5 stars! We are so happy to hear that our team was able to assist you with our well-known great service! Looking forward to working with you again very soon! Have a great day and a Merry Christmas.

Posted 3 years ago

“Jess is always helpful and ready to assist my order can't be happier ! Always feel safe to have my order processed by Jess ! :) very happy customer indeed +”

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Posted 3 years ago

Thank you for the 5*! Customer Happiness is our top priority :) We look forward to keeping you happy in 2022!!

Posted 3 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews