YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Great service , fast delivery. Staff always polite.”

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Posted 3 years ago

Thanks for leaving a 5 star review! We are so happy to hear our team provided such amazing customer service throughout your order and that our delivery team were able to deliver just the very next day! We appreciate your support and hope to work with you again very soon.

Posted 3 years ago

“Sam is very helpful and efficient. Thank you so much!”

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Posted 3 years ago

Thank you so much for your kind words! It's great to hear you that you received our renown, great customer service! We hope we continue to exceed your expectations! Looking forward to working with you next time.

Posted 3 years ago

“Great to deal with on the phone, so helpful and responses are always quick.”

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Posted 3 years ago

Thanks for getting in touch to leave us such a nice 5-star review! I'm thrilled to hear that we were able to help you in getting the quick responses you were after - we're always more than happy to help!

Posted 3 years ago

“The payment system online was not registering my card, so I called and Paul quickly proceeded my order.”

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Posted 3 years ago

Thank you for taking the time to review our service! You will be glad to know the technical glitch is fixed for next time you order online but if you ever have any questions feel free to call us as you did an we will answer in under 5 seconds!

Posted 3 years ago

“Polite, knowledgeable and great to speak to on the phone.”

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Posted 3 years ago

Thank you so much for leaving us such a fantastic 5-star review! In the Customer Happiness Team, we're always striving to provide the absolute best customer experience we can! Feedback such as your is invaluable, as it reminds us of why we do what we do each and every day!

Posted 3 years ago

“Great work”

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Posted 3 years ago

Thank you! Your support is always appreciated :)

Posted 3 years ago

“Astir is professional, efficient, obliging and service oriented. A pleasure to deal with”

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Posted 3 years ago

Thank you for your kind words! We always love hearing from you and look forward to providing you another 5* experience soon!

Posted 3 years ago

“Always very good service, quick to respond to phone calls or emails and I really appreciate the staffs attitudes.”

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Posted 3 years ago

Thanks for taking the time to leave a great review. We are so glad you were happy with our service! We look forward to working with you again soon for more 5 star experiences!

Posted 3 years ago

“Prompt, Reliable, Helpful and Friendly”

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Posted 3 years ago

Thank you for your lovely review! This is very much appreciated :)

Posted 3 years ago

“Very efficient and attentive!”

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Posted 3 years ago

Thank you very much for your lovely review! We are glad you enjoyed your service :)

Posted 3 years ago

“quick and knowledgeable”

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Posted 3 years ago

Thanks so much for taking the time to leave us such a fantastic 5-star review! It's so great to hear that we were providing you with our usual 5-star customer service throughout the ordering experience!

Posted 3 years ago

“He was very helpful.”

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Posted 3 years ago

Thank you for your lovely review! We very much appreciate this :)

Posted 3 years ago

“We forgot one part on our order and rang to change it and they helped us out easily. Thanks”

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Posted 3 years ago

Thank you so much for leaving us such an awesome five star review! We are so happy to hear that your experience with us was a positive one, and that your order was easily updated! We look forward to working with you again in future 😊

Posted 3 years ago

“Great customer service. Speedy delivery”

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Posted 3 years ago

Thank you for your fabulous 5 star review! We are glad to hear that you had a lovely experience with the way we processed and delivered your order!

Posted 3 years ago

“Helpful assistant carried out my requests with very good attitude.”

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Posted 3 years ago

Thank your lovely review! this is very much appreciated :)

Posted 3 years ago

“Quick and efficient communication. Thank you Jessica”

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Posted 3 years ago

Thank you for your positive feedback and 5 start review! We are so glad that we were able to provide you with a efficient service and quick response through your order process. Look forward to working again with you soon 😀

Posted 3 years ago

“Samantha was very helpful and quick at responding to my questions, her service was a 10 out of 10”

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Posted 3 years ago

Excellent review, thank you for your ongoing support!

Posted 3 years ago

“WE RECEIVED 2 THINGS OUT OF OUR ORDER OF AT LEAST 8 ITEMS”

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Posted 3 years ago

Thank you for your review, one of our team will be in touch shortly to ensure this is resolved suitably

Posted 3 years ago

“Everything is fine, but the surname is spelt incorrectly Daintey- Dainty”

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Posted 3 years ago

Thank you so much for the 5-stars! I've happily updated our system with the correct spelling, we're so sorry we didn't get this down correctly! We really look forward to working together again soon!

Posted 3 years ago

“Great customer service”

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Posted 3 years ago

Thank you so much for your kind words! We are more than thrilled to hear you enjoyed the experience. We aim to provide great service and products in the fastest time possible! Looking forward to working with you next time.

Posted 3 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews