YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 1,920 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 1,920 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Always happy with the service and on line ordering easy to understand, we like how you call if there is a better offer than what I have ordered, and the boss enjoys the lollies :)
Helpful Report
Posted 4 years ago
Many thanks for your positive review, we appreciate your business :)
Posted 4 years ago
Fast and Easy
Helpful Report
Posted 4 years ago
Fantastic, thank you for your positive feedback :)
Posted 4 years ago
Some initial issues with the order but were resolved with good customer service
Helpful Report
Posted 4 years ago
Thank you for your review Greg, we greatly apologise for this mixup, i believe this has been corrected on your account and will not happen in the future.
Posted 4 years ago
service is good
Helpful Report
Posted 4 years ago
Thank you for your feedback!
Posted 4 years ago
Placed an order, but when delivered 2 items on back order. I rang and asked why was this not on website. Told usually is, items arrived next day after being reassured they were in the building and would be dispatched ASAP. Good result.
Helpful Report
Posted 4 years ago
Thank you, we appreciate your understanding and positive feedback :)
Posted 4 years ago
great advise and quick delivery times
Helpful Report
Posted 4 years ago
Thank you for your kind feedback!
Posted 4 years ago
Very good customer service and prompt delivery.
Helpful Report
Posted 4 years ago
Many thanks for your positive review!
Posted 4 years ago
Always good service prompt and love the jelly beans
Helpful Report
Posted 4 years ago
Many thanks for your positive review!
Posted 4 years ago
I really appreciated the great price I was given for the product and even with a few bumps along the way Astir is still my preferred go to for all our needs at Powerhouse Physio as the prices are competitive and they are always willing to match a price for me.
Helpful Report
Posted 4 years ago
Thank you for your feedback Linda, we sincerely apologise for this freak incident, with the goods being sent to another customer, i do believe the product has now been received, but we will ensure all orders are processed smoothly moving forward.
Posted 4 years ago
Quick delivery. Website easy to navigate
Helpful Report
Posted 4 years ago
Thank you for your feedback!
Posted 4 years ago
I initially had a problem with delivery of the product I ordered as it was posted to the incorrect address which annoyed me-however I was pleasantly surprised to receive a beautiful bouquet of flowers as an apology for the delay- Thank you Astir for being so thoughtful.
Helpful Report
Posted 4 years ago
Thank you for your review, we do apologise for this freak incident with your address being incorrect on the account. this has been resolved and all orders will be processed smoothly moving forward.
Posted 4 years ago
Service is quick and efficient
Helpful Report
Posted 4 years ago
Many thanks for your positive review
Posted 4 years ago
Excellent customer service and friendly. Can take some time to get a response with online chat but overall very good.
Helpful Report
Posted 4 years ago
Excellent, we appreciate your positive feedback :)
Posted 4 years ago
Prompt service
Helpful Report
Posted 4 years ago
Thank you for your feedback, much appreciated!
Posted 4 years ago
Goods arrived promptly. Good service
Helpful Report
Posted 4 years ago
Many thanks for your positive review :)
Posted 4 years ago
Prompt service, excellent products
Helpful Report
Posted 4 years ago
Thank you, we appreciate your positive feedback :)
Posted 4 years ago
Occasionally difficult to reach via phone. However always polite and helpful
Helpful Report
Posted 4 years ago
Thank you, we are always happy to help at any time!
Posted 4 years ago
Speedy delivery
Helpful Report
Posted 4 years ago
Thank you for your positive review!
Posted 4 years ago
Great shop prompt shopping prices could be more competitive
Helpful Report
Posted 4 years ago
Many thanks, we appreciate your business :)
Posted 4 years ago
Efficient and helpful
Helpful Report
Posted 4 years ago
Thank you for your positive feedback!
Posted 4 years ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 1,920 reviews