YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,201 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Came next day but no chocolate gift :-(”

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Posted 4 years ago

Thank you for your review! We're deeply sorry about the missing chocolate, so we'll make sure there's extra in your next order! ;)

Posted 4 years ago

“Friendly and efficient services, fast delivery .”

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Posted 4 years ago

Thanks so much for your positive review! Really appreciate it. Have an excellent festive season!

Posted 4 years ago

“Helpful and responsive. However I have been waiting for a few weeks for one product to be delivered.”

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Posted 4 years ago

Thank you for your review! We do apologise for the wait on some products as some lead times have been affected due to the global supply delays. We are working to get these resolved as soon as we can :)

Posted 4 years ago

“Good product Good price Nice people to do business with. Thank you.”

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Posted 4 years ago

Thanks so much for your review! We truly appreciate it. Look forward to doing business with you in the new year!

Posted 4 years ago

“needs a bit more training. Not sure of stock - was hard to hear each other.”

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Posted 4 years ago

many thanks, we appreciate your feedback!

Posted 4 years ago

“Great prompt Service, happy to assist with enquiries, helpful & pleasant to speak with.”

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Posted 4 years ago

Thank you so much for your review! It means a lot :)

Posted 4 years ago

“We received a product that was not the right fit so Astir is sending us a new product at no cost.”

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Posted 4 years ago

thankyou for the feedback, we are glad we sorted this, and hope to keep helping you shortly :)

Posted 4 years ago

“Great customer service from Beatrice...very knowlegable and smiled on the phone :) I placed by order via ph and within 24hrs we had our stock...a huge thank you to all involved :)”

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Posted 4 years ago

Many thanks for your positive feedback, we appreciate it very much!

Posted 4 years ago

“Great supplier - goods delivered within 48 hours.”

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Posted 4 years ago

Fantastic we appreciate this feedback and hope to help your clinic further in the near future :) many thanks!

Posted 4 years ago

“Good service”

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Posted 4 years ago

Thank you for your feedback, it is much appreciated!

Posted 4 years ago

“Speedy delivery, all items required excellent quality & all in stock. Thanks!”

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Posted 4 years ago

Thank you for your kind feedback!

Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

Thank you for leaving us a review! Your time and business is much appreciated! :)

Posted 4 years ago

“I usually pay our business accounts via a monthly statement - your new automated system has told me on a number of occasions I am late or behind or that my account has been suspended - when it has not”

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Posted 4 years ago

“Usually great service -sometimes website doesn't work properly but it may be our server??”

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Posted 4 years ago

Thanks for your review, that is strange, however the website is always getting improved. It should be all running smoothly there for you now.

Posted 4 years ago

“Website issues letting you down- I often have to call in orders. Otherwise everything is good”

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Posted 4 years ago

Thank you for your review! We are looking forward to upgrading our website in the next couple of weeks!

Posted 4 years ago

“Very prompt delivery of the product i ordered. Good range to choose the product i wanted”

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Posted 4 years ago

thank you for your feedback! we appreciate your business :)

Posted 4 years ago

“Generally really happy. Quite quick delivery etc. The only bugbear is that I deliberately only ordered what the site said was in stock but things ended up on backorder anyway.”

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Posted 4 years ago

“Good and quick service, telephone manner was kind and quick”

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Posted 4 years ago

“Prompt, efficient delivery”

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Posted 4 years ago

thank you! we appreciate your feedback

Posted 4 years ago

“great service and products”

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Posted 4 years ago

thank you very much for your positive feedback, we hope to help you again soon!

Posted 4 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,201 reviews