Login
Start Free Trial Are you a business? Click Here

Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

4.7 Rating 2,283 Reviews
94 %
of reviewers recommend Yes Group | YesMed, YesTherapy, YesPodiatry
4.7
Based on 2,283 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

About Yes Group | YesMed, YesTherapy, YesPodiatry:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Smooth and easy
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Still waiting for part of my order after being told it would be in 3-7 days.
Helpful Report
Posted 2 years ago
Thank you for your review, team! We've looked into this and can confirm that the first part of the delivery was made the day after the order was placed - please confirm you have received this? The remainder of the order has been on backorder but has now been dispatched and will be delivered in the next couple of days. I trust this resolves your query 😊
Posted 2 years ago
Elizabeth was extremely pleasant and nothing was a trouble for her.
Helpful Report
Posted 2 years ago
Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!
Posted 2 years ago
Excellent service
Helpful Report
Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future!
Posted 2 years ago
Ordered and paid for product over the phone on friday Product arrived Monday Great experience
Helpful Report
Posted 2 years ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!
Posted 2 years ago
Excellent help for a customer need such
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
I was disappointed in my response. When I could not complete payment for my product I called the chat line and was told the reason was I had not included my phone number. I then did but the same result. I called the chat line again and was told to call the 1800 number (average response time 3.6 seconds). Not for me. The first call rang and rang and eventually dropped out. My second attempt managed a few rings before, again, dropping out. I called the chat line and there were apologies about staff shortages and people being away, etc. Not good enough. In the end it was Elizabeth on the chat line who processed my order.
Helpful Report
Posted 2 years ago
Elizabeth is extremely helpful and friendly. Thank you DVM
Helpful Report
Posted 2 years ago
Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 2 years ago
excellent service
Helpful Report
Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future!
Posted 2 years ago
Seamless experience. Very helpful.
Helpful Report
Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 2 years ago
Renata was knowledgeable and professional. She provided excellent service.
Helpful Report
Posted 2 years ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!
Posted 2 years ago
Elizabeth was efficient and helpful. Quick to answer phone. She sorted a misunderstanding about exactly which catheter bag very cheerfully
Helpful Report
Posted 2 years ago
Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. We hope to work with you again in the near future.
Posted 2 years ago
no issues encountered
Helpful Report
Posted 2 years ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!
Posted 2 years ago
Very lovely lady to deal with . Thankyou
Helpful Report
Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future!
Posted 2 years ago
Yes medical is an amazing supplier for all our medical needs.
Helpful Report
Posted 2 years ago
Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!
Posted 2 years ago
loading on website takes a long time
Helpful Report
Posted 2 years ago
Good afternoon Kim, Thankyou so much for your review! So sorry to hear about this, I can assure you that we will try and make our website servers run more smoothly in the future! I hope you have a great rest of your week.
Posted 2 years ago
on line my order would not go to checkout...so I called and ordered over the phone....delivery the next day...awesome service thanks
Helpful Report
Posted 2 years ago
Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. It’s amazing to hear that your order came quickly. We think you'll love it! We hope to work with you again in the near future.
Posted 2 years ago
She was very helpful and made sure it was the right product
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!
Posted 2 years ago
It is so easy and user-friendly to access Astir whether it be on the website ordering products or making contact online or on the phone.
Helpful Report
Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 2 years ago
Excellent. Customer. Service
Helpful Report
Posted 2 years ago
Thank you for your review Peter! We're so glad to hear that your experience has been positive - be sure to spread the word! 😁 We look forward to working with you again soon 😊
Posted 2 years ago
Yes Group | YesMed, YesTherapy, YesPodiatry is rated 4.7 based on 2,283 reviews