YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,235 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“excellent service”

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Posted 1 year ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future!

Posted 1 year ago

“Seamless experience. Very helpful.”

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Posted 1 year ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!

Posted 1 year ago

“Renata was knowledgeable and professional. She provided excellent service.”

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Posted 1 year ago

Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!

Posted 1 year ago

“Elizabeth was efficient and helpful. Quick to answer phone. She sorted a misunderstanding about exactly which catheter bag very cheerfully”

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Posted 1 year ago

Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. We hope to work with you again in the near future.

Posted 1 year ago

“no issues encountered”

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Posted 1 year ago

“Very lovely lady to deal with . Thankyou”

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Posted 1 year ago

“Yes medical is an amazing supplier for all our medical needs.”

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Posted 1 year ago

Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!

Posted 1 year ago

“loading on website takes a long time”

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Posted 1 year ago

Good afternoon Kim, Thankyou so much for your review! So sorry to hear about this, I can assure you that we will try and make our website servers run more smoothly in the future! I hope you have a great rest of your week.

Posted 1 year ago

“on line my order would not go to checkout...so I called and ordered over the phone....delivery the next day...awesome service thanks”

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Posted 1 year ago

Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. It’s amazing to hear that your order came quickly. We think you'll love it! We hope to work with you again in the near future.

Posted 1 year ago

“She was very helpful and made sure it was the right product”

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Posted 1 year ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 1 year ago

“It is so easy and user-friendly to access Astir whether it be on the website ordering products or making contact online or on the phone.”

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Posted 1 year ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!

Posted 1 year ago

“Excellent. Customer. Service”

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Posted 1 year ago

Thank you for your review Peter! We're so glad to hear that your experience has been positive - be sure to spread the word! 😁 We look forward to working with you again soon 😊

Posted 1 year ago

“excellent customer service staff who were able to help me”

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Posted 1 year ago

“Good customer service”

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Posted 1 year ago

Thank you for your review, team! Always a pleasure working with you 😊

Posted 1 year ago

“Response was quick.”

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Posted 1 year ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!

Posted 1 year ago

“Company representative spoke clearly and was very efficient to take our order.”

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Posted 1 year ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!

Posted 1 year ago

“Always swift service and great product knowledge!”

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Posted 1 year ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!

Posted 1 year ago

“Renata is always extremely helpful and nothing is ever a hassle for her. She always goes above and beyond, even when we make mistakes they get rectified quickly and professionally! Thanks for being the best Renata x”

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Posted 1 year ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!

Posted 1 year ago

“very quick and helpful”

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Posted 1 year ago

Thank you for your 5-star review, team! We greatly appreciate working with you and your team 😊

Posted 1 year ago

“Renata was efficient & very kind to get my order out last minute. Excellent customer service.”

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Posted 1 year ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,235 reviews