YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Excellent customer service”

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Posted 2 years ago

Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our fantastic service here at Astir, so it's really lovely to hear this feedback from you. We really appreciate it. Thank you again, look forward to speaking again soon!

Posted 2 years ago

“very friendly service”

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Posted 2 years ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 years ago

“Very helpful courteous and professional”

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Posted 2 years ago

Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We price ourselves on quality products and service, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!

Posted 2 years ago

“quick, effective, professional”

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Posted 2 years ago

Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and service, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!

Posted 2 years ago

“quick - helpful - short”

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Posted 2 years ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order in our lightning fast speeds! We hope to work with you again in future!

Posted 2 years ago

“Always very helpful and prompt response on the phone”

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Posted 2 years ago

Thank you so much for your kind words! It's great to hear you had a smoother ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 2 years ago

“Efficient and helpful”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We look forward to working with you again in the near future!

Posted 2 years ago

“As always the Astir team is extremely helpful and well informed about products. I always have a great experience ordering on line or over the phone.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to provide satisfactory service. We hope to work with you again in future!

Posted 2 years ago

“Very responsive and willing to support. Great service. Can you please update my default delivery address please? I have updated the address on your website but it has not been applied to your system. So I had to call the office to redirect the delivery. Thank you for your great service.”

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Posted 2 years ago

Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, so hearing feedback like yours is so rewarding! For sure, we'll get that address updated on the system for you, thank you for letting us know! We look forward to working with you again soon!

Posted 2 years ago

“Always efficient and friendly staff”

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Posted 2 years ago

Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our lightning-fast turnaround time here at Astir, so it's really lovely to hear this feedback from you. We really appreciate it. Thank you again, look forward to speaking again soon!

Posted 2 years ago

“VERY PROMPT AND QUICK. VERY GOOD SERVICE”

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Posted 2 years ago

“very patient”

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Posted 2 years ago

“Always helpful, quick delivery”

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Posted 2 years ago

Thank you so much for your 5 stars! We are so glad you found our delivery speedy and our service helpful! We strive to always have fast turnaround times and 5-star quality service! We really look forward to working again with you soon!

Posted 2 years ago

“very helpful”

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Posted 2 years ago

“Helpful and polite”

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Posted 2 years ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process helpful. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 2 years ago

“we needed to change over the phone and she was very helpful much appreciated”

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Posted 2 years ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our service helpful. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 2 years ago

“Problem I had was sorted immediately. Very helpful customer service.”

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Posted 2 years ago

Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!

Posted 2 years ago

“Great to instantly connect with the right person ( no numbers to press or recorded messages to get through) and find yourself speaking to someone who instantly knows what items you are talking about”

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Posted 2 years ago

Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We price ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!

Posted 2 years ago

“Debbie was very thorough, helpful and pleasant”

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Posted 2 years ago

Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 2 years ago

“Prompt answering of the phone and sales rep name given, polite and friendly over the phone”

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Posted 2 years ago

Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!

Posted 2 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews