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Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

4.7 Rating 2,307 Reviews
94 %
of reviewers recommend Yes Group | YesMed, YesTherapy, YesPodiatry
4.7
Based on 2,307 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Live Chat
Read Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

About Yes Group | YesMed, YesTherapy, YesPodiatry:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Elizabeth was very informative and helpful, advising me of the realistic eta of my product, which enabled me to decide whether I have enough existing product to manage until delivery. This is extremely helpful, and I was able to then place the order and I’m more than happy to await delivery when the stock is in and my order is next in line to be filled. Thanks Elizabeth - really appreciate your help. Looking forward to receiving my order whenever it’s ready.
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Posted 2 years ago
Thank you for your wonderful review! We truly appreciate your support and feedback. We look forward to serving you again in the future!
Posted 2 years ago
Fabulous people skills
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Posted 2 years ago
Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at Astir! We also look forward to working with you again soon!
Posted 2 years ago
Elizabeth was very helpful and helped me get me what I needed quickly.
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Posted 2 years ago
Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, friendly and excellent.
Posted 2 years ago
A polite professional phone manner on the telephone was presented. An honest description of the backorder was given. This I found was great customer service.
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Posted 2 years ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
Very helpful and able to sort out my enquiry and order quickly.
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Posted 2 years ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
fantastic,easy to understand and talk to,efficient and pleasent
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Posted 2 years ago
Thanks so much for leaving us a five-star review! it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.
Posted 2 years ago
Next day delivery, competitive pricing. Yes Medical is our go-to supplier
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Posted 2 years ago
Knowledgeable prompt and a nice articulate person to deal with. Thanks
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Posted 2 years ago
Thank you for your review, Jacqui! We appreciate your feedback and are happy to hear you received satisfactory service 😊 We look forward to assisting you again soon!
Posted 2 years ago
money was debited from my account but product not shipped for 3 weeks. No communication as to the hold up. Also I have no copy of the receipt
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Posted 2 years ago
Thank you for your review and feedback. We appreciate it very much! Upon checking this order, we can see it was initially on backorder. Stock is live on the website and this would have been indicated at the time. However, we would like to extend our apologies for the lack of communication surrounding the specific timeframe that the product was delayed. We will ensure our team is made aware of this to improve in the future. Please let us know your preferred email address for receiving the receipt. Again, thank you for letting us know! We are always looking to continuously improve and appreciate your feedback very much 😊
Posted 2 years ago
Able to process my request quickly
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Posted 2 years ago
Thank you for your wonderful review! We truly appreciate your support and feedback. We look forward to serving you again in the future!
Posted 2 years ago
excellent work
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Posted 2 years ago
I'm very happy to hear that we were able to provide a positive experience for you during your order. Thanks for your five stars, we pride ourselves in being great communicators :)
Posted 2 years ago
Cameron’s customer service was implacable and made me feel so easy to deal with. Left with a smile on my face, well done Cameron
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Posted 2 years ago
Thank you for your amazing 5 stars! We are so happy to hear that Cameron gave you that A+ service we aspire to! Looking forward to working with you again soon.
Posted 2 years ago
Fast and courteous response to my queries
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Posted 2 years ago
Your feedback is greatly appreciated and valued. Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service.
Posted 2 years ago
Efficient, quick, friendly, good prices
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Posted 2 years ago
Thank you Hyperdome Physiotherapy for your kind words! We look forward to assisting you with future orders.
Posted 2 years ago
I really enjoy the products & quality this company has but in recent months the delivery time is questionable being that it takes weeks for stock to arrive
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Posted 2 years ago
Thank you for your feedback - we appreciate it very much! We would like to sincerely apologise for the unusual delay - our warehouse was backlogged last week due to an influx of orders heading up to EOFY. We are now back up to speed and also training additional resource to ensure this doesn't happen again. Thank you again for letting us know and for your patience. Have a fabulous afternoon!
Posted 2 years ago
Got the job done
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Posted 2 years ago
Thank you for your review, John! We appreciate your feedback and are happy to hear you received satisfactory service 😊 We look forward to assisting you again soon!
Posted 2 years ago
very helpful as always
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Posted 2 years ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 2 years ago
The staff at Yes Medical are exceptional!!
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Posted 2 years ago
I'm also so thrilled to hear that you found working with our Customer Happiness Team a positive experience. It's nice to know we're living up to our name, by making our awesome customers happy with our service! It was great working with you and we cannot wait for your next order.
Posted 2 years ago
really helpful
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Posted 2 years ago
Thank you for your review, team! It was a pleasure assisting you and we look forward to speaking with you again soon. Have a great week!
Posted 2 years ago
always helpful and prompt
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Posted 2 years ago
Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service and our products. Your feedback is greatly appreciated and valued by everyone here at Yes Med! We also look forward to working with you again soon!
Posted 2 years ago
Thank you for your wonderful review! We would love to hear it over on our Google reviews page as well! Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again, and we greatly appreciate working with you and your Team!
Posted 2 years ago
Yes Group | YesMed, YesTherapy, YesPodiatry is rated 4.7 based on 2,307 reviews