Login
Start Free Trial Are you a business? Click Here

YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,235 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 2,235 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

slow delivery
Helpful Report
Posted 1 year ago
Thank you very much for your message. We are sorry to hear you have experienced longer than usual delivery time frames. Our team pride ourselves on the fast next-day delivery. Processes have been implemented to ensure this doesn't reoccur. Please contact our team on 1300 680 638 should have further questions, and we look forward to wowing you again with our super delivery time frames.
Posted 1 year ago
Amazing customer service
Helpful Report
Posted 1 year ago
Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) very glad to hear that the team was so accommodating and helpful for your deadline. Come back to us any time, we'd love to work with you again.
Posted 1 year ago
Cameron was amazing!!! excellent customer Service!!!
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
team of legends
Helpful Report
Posted 1 year ago
Very helpful.
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Thank you for your assistance
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Very helpful with what I wanted
Helpful Report
Posted 1 year ago
very easy to talk to and he was very helpful.
Helpful Report
Posted 1 year ago
Excellent service provided by your staff member Elizabeth.
Helpful Report
Posted 1 year ago
Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at Yesmed! We also look forward to working with you again soon!
Posted 1 year ago
On Chat I did not get the answers but on phone it was all done very nicely and my order went through.
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Elizabeth was very helpful , even remebered who I was from years ago. Very Impressed
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Great service thank you
Helpful Report
Posted 1 year ago
Thank you for your kind review! Look forward to assisting you in future orders!
Posted 1 year ago
Very Helpful
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Great service thank you
Helpful Report
Posted 1 year ago
Thank you so much for your kind words! It’s great to hear you found our customer service helpful and received your order in lightning-fast time! We hope we continue to exceed your expectations! We look forward to hearing from you next time you need any equipment! Thanks again and have a lovely day 😊
Posted 1 year ago
Excellent
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Yes Medical, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Very Hlepful on the phone
Helpful Report
Posted 1 year ago
Great service and pricing.
Helpful Report
Posted 1 year ago
Thank you for Kind words! We are glad you had a positive experience. Look forward to assisting you further with future orders.
Posted 1 year ago
Briony was very efficient and communicative.
Helpful Report
Posted 1 year ago
Thanks so much for your lovely review! Here at YES, we like to live up to our name by creating an easy-to-use ordering system, with helpful customer service. So, it's amazing to know we were able to provide this for you! We hope you get plenty of use out of your new products. It was so great working with you and we look forward to your next order!
Posted 1 year ago
Lovely and pleasant to talk to worked efficiently to resolve questions.
Helpful Report
Posted 1 year ago
Thank you for your kind words! We are glad you had a positive experience. Look forward to assisting you further.
Posted 1 year ago
5 stars - very helpful service to an older person placing an order. Thank you.
Helpful Report
Posted 1 year ago
Thank you for your kind review, Penny! It was a pleasure assisting you and we hope to speak to you again soon 😊 Have a lovely day!
Posted 1 year ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,235 reviews