Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,110 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

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English

“Site makes it easy to locate the right part specific to my vehicle and check out is straight forward.”

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Posted 1 day ago

“The correct parts were in stock.”

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Posted 2 days ago

“Always seems to have what I need and most are at a good enough price. Some are a little more than other places but overall it can be cheaper.”

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Posted 2 days ago

“Don’t buy from these people. Sell broken parts. Takes 4 weeks to speak to someone there via email only. No help at all Stay away”

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Posted 2 days ago

“I ordered and expected it to be dispatched in a timely manner but I have received an email saying estimated dispatch is the 29/08. Everywhere parts place I deal with dispatches within hours and is received within days when it says it is in stock. Seems a 3rd party shipper. Will be cancelling order and ordering elsewhere as I need to get this job finished”

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Posted 3 days ago

“Very good service”

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Posted 6 days ago

“East to navigate, great prices”

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Posted 1 week ago

“Great service really good price good quality parts”

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Posted 1 week ago

“Very easy website to find what you’re looking for. Very good range of products and great options at checkout.”

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Posted 1 week ago

“I always find the site to be user friendly, the automated system keeps you update of order progress and everything jus simply seems "to happen" I have no hesitation in recommending this site to anyone who has the need.”

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Posted 1 week ago

“Great company to deal with. Communication was perfect throughout both my shopping experiences. Parts were as described, great price and delivery was very fast. Will use again without doubt.”

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Posted 1 week ago

“Best service and great price.”

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Posted 1 week ago

“First purchase, great correspondence & good pricing.”

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Posted 1 week ago

“They listened carefully and acted accordingly.”

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Posted 1 week ago

“Great service and knowledge Thank you”

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Posted 1 week ago

“Absolutely terrible experience, placed order on the 14th July for 4 items. 2 weeks passed and nothing so emailed they stated an issue with an item on receiving from supplier. Another week passed nothing. They finally sent out part of the order on the 5th August. The remaining part on the 7th August which was wrong. I suspect they drop ship from suppliers but do not inform you. I will not be using them in the future. Terrible service stay away”

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Posted 1 week ago

“Easy to use site, good information on what will fit your vehicle and a good range of choices even for older models”

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Posted 2 weeks ago

“Your online registration didnt prefill my address details. The suburb and postcode was not abled to be filled in manually. Rang Natalie and she did it over the phone with no issues. Thanks natalie.”

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Posted 2 weeks ago

“The parts are a lot cheaper than in the other stores”

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Posted 2 weeks ago

“Very good! Well suprised!”

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Posted 2 weeks ago

Automotive Superstore is rated 4.4 based on 2,110 reviews