Baby Pavilion Reviews

4.9 Rating 9,304 Reviews
98 %
of reviewers recommend Baby Pavilion
4.9
Based on 9,304 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Baby Pavilion Reviews
Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

Write Your review

Tell us how Baby Pavilion made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Baby Pavilion 5 star review on 7th April 2024
Marie
Baby Pavilion 5 star review on 13th January 2024
Destiny M
Baby Pavilion 5 star review on 27th December 2023
Sohyeon K
Baby Pavilion 5 star review on 14th December 2023
Courtney G
Baby Pavilion 5 star review on 12th October 2023
Synora C
Baby Pavilion 5 star review on 8th September 2023
Sofia F
Baby Pavilion 5 star review on 21st August 2023
Elizabeth B
73
Anonymous
Anonymous  // 01/01/2019
Debbie is the best! She is super helpful in assisting me with products and making sure I get my orders on time
Helpful Report
Posted 6 months ago
The customer service is superb and delivery is fast. They resolve issues pretty quickly too. Will recommend.
Helpful Report
Posted 6 months ago
This is my second pregnancy and second time ordering my breast pump through Baby Pavilion. It is super easy and customer service is always quick to reply!!!
Helpful Report
Posted 6 months ago
Easy to apply for and no problems getting my pump. Will recommend to everyone
Helpful Report
Posted 6 months ago
I postponed ordering my breast pump because I dreaded having to go through what I thought would be a lengthy process of trying to order one through insurance. someone mentioned Baby Pavilion in a facebook group so I decided to check it out. holy moly it was so fast and easy! I ordered my pump and bags on a sunday and it arrived by wednesday. I am thoroughly impressed with baby pavilion and will recommend it to any other first time moms who are confused about ordering their pumps!
Helpful Report
Posted 6 months ago
This company has always been fast and reliable for both of my babies that I had in the past 2 years.
Helpful Report
Posted 6 months ago
So easy to use! Great costumer service!
Helpful Report
Posted 6 months ago
Very quick response and processing of order
Helpful Report
Posted 6 months ago
I love Baby Pavilion!! I used them for my first baby 4 years ago and am using them again. They automatically send your supplies to you and they support is super responsive and helpful. I would recommend Baby Pavilion over any other provider to anyone who has Tricare!
Helpful Report
Posted 6 months ago
Amazing customer service!! I couldn’t be happier.
Helpful Report
Posted 6 months ago
I’ve used Baby Pavilion for all my breast pump needs over the last 5 years. Every time I order it’s easy. My package ships quickly and with no hassle. The options for items to choose from are great.
Helpful Report
Posted 6 months ago
I am so thankful to be offered such a kind and helpful resource as Baby Pavilion. I received my compression socks, support belt, 100 breast milk bags, my breast pump and so many accessories to go with it! Truly unbelievable and very much appreciated. The staff was very helpful and efficient as well!
Helpful Report
Posted 6 months ago
Customer service is absolutely amazing. The pump itself works great, handy, compact and easy to carry around. Ease of ordering was fantastic and would 100% recommend Baby Pavilion to others.
Helpful Report
Posted 6 months ago
I've used Baby Pavilion for pumping supplies for 2 babies. They are so quick. The forms are simple to fill out. Love the reminders to order replacement parts. Seriously thank you for taking a bit of the stress away.
Helpful Report
Posted 6 months ago
Baby pavilion has been so easy. I just ordered my next 100 bags for breast milk and it was so easy and quick.
Helpful Report
Posted 6 months ago
Great service, they accommodated me even though I hadn't purchased a pump with them. Also clarified my insurance coverange, Highly recommend.
Helpful Report
Posted 6 months ago
I really appreciate the amazing customer service!! They replied so quickly when I had questions, & my pump was shipped to me in less than a week! I even cancelled my order with the other company I had ordered with, especially after I read how long they took to deliver and after hearing about baby pavilion from a friend, I’m so glad that it looks like I made the right decision! Definitely going to recommend them to other friends!
Helpful Report
Posted 6 months ago
My husband and I are active duty military and have used Baby Pavillion for years. I was saddened when I thought I could no longer use their service until speaking with Ms. Katie. She made the process very easy and her customer service was the best I've encountered from any company in a long time! This is an amazing company because of staff like her!
Helpful Report
Posted 6 months ago
Great and fast service
Helpful Report
Posted 6 months ago
I received an email from Debbie at Baby Pavilion soon after submitting the request letting me know my request was received and asked for additional information from my OB provider substantiating my need for a breast pump. As soon as the prescription for a breast pump was submitted, Debbie gave clear instructions on the shipment date. Since I planned on traveling, she accommodated my needs by delaying the shipment so I could be home when the pump was delivered. Baby Pavilion is prompt and reliable. I felt taken care of and already recommended them to my pregnant friends.
Helpful Report
Posted 6 months ago
Baby Pavilion is rated 4.9 based on 9,304 reviews