Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,571 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

Write Your review

Tell us how Baby Pavilion made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Baby Pavilion 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came very quickly and no damage to it!”

Helpful Report

Posted 7 months ago

“Shipped out my pump, and received in two days! They answer every email, and call within a day with all the questions you have. Totally worth it!”

Helpful Report

Posted 7 months ago

“I ordered my breast pump over the weekend (Saturday night or Sunday sometime), Monday Brendy emailed me on Monday letting me know about the milk storage bag benefits and thanking me for placing my order. Wednesday my pump arrived. LIKE WHAT! Talk about fast & amazing customer service! I wasn’t sure who to get a pump through and I found Baby Pavilion after some googling and am SO thankful!”

Helpful Report

Posted 7 months ago

“The process was very simple and painless. The team followed up with me when they needed to and I receive my pump in mere days!”

Helpful Report

Posted 7 months ago

“What an amazing company! As a first time mom, I had no clue how getting a breast pump through insurance worked. Not only that, I have TRICARE so I thought it would've been a hassle. One quick phone call to Baby Pavilion and they immediately took care of everything. The monthly reminder emails to order parts are also wonderful since I now have mom brain and can't remember anything. 10/10 customer service! I've already recommended them to other expecting moms.”

Helpful Report

Posted 7 months ago

“Could not be any more thankful for this company! They were the fastest / easiest to order a breast pump from .”

Helpful Report

Posted 7 months ago

“The free pumps were a lifesaver! Delivery was fast and reliable. The pumps were new and in working order, the accessories were all accounted for.”

Helpful Report

Posted 7 months ago

“Very fast and amazing customer service. Recommend to all pregnant mamas getting a pump”

Helpful Report

Posted 7 months ago

“I am truly impressed by how seamless the process was to obtain my pump through my insurance. The team was incredibly responsive, providing timely updates throughout the entire ordering process. Before I knew it, my pump was waiting for me right at my doorstep. I will certainly be relying on Baby Pavilion for my future pregnancies!”

Helpful Report

Posted 7 months ago

“I was very pleased with the options for breast pumps and it was a very easy process to recieve my order!”

Helpful Report

Posted 7 months ago

“Great service, very easy!”

Helpful Report

Posted 7 months ago

“The process of getting a pump was so easy and the pump was delivered so fast! We were shocked when it came in the mail because we weren’t expecting it for at least a few weeks after ordering it. I got the mom cozy pump and it works great and is super convenient.”

Helpful Report

Posted 7 months ago

“I just love this company so much! I've used them with my 2 pregnancies and will be using them for my 3rd soon! Highly recommend and they go above and beyond!”

Helpful Report

Posted 7 months ago

“This is the second pregnancy I’ve used Baby Pavilion for a breast pump through insurance and I love love love them. I’d also love to recognize Brendy S. for such excellent and timely communication via email when I had faxing issues with my provider. The company and employees as a whole are so great!”

Helpful Report

Posted 7 months ago

“I love my breast pump, spectra is the best, I also love the way they remind me about the monthly supplied. I will always recommend Baby Pavillion to othets moms”

Helpful Report

Posted 7 months ago

“Baby Pavilion made it so easy to get my breast pump via Tricare! Highly recommend!”

Helpful Report

Posted 7 months ago

“Fast and easy service! Received my pump within a couple of days of ordering. Highly recommend!”

Helpful Report

Posted 8 months ago

“Tricare mammas, this company is a blessing! They were so helpful and so kind. They were able to get me the exact pump I wanted and I was so surprised to find out they cover 100 storage bags every 30 days!! That is absolutely amazing, what other company does that!? Baby Pavilion makes the process so easy. They have a form on the website where all you have to do is fill in the blanks and send it to your doctor. Once your provider finishes it have them send it in to the team. I ordered my pump on a Friday and I got it on the following Tuesday! Absolutely amazing service all around!”

Helpful Report

Posted 8 months ago

“Baby Pavillion is a life saver. They were fast and got me my pump and materials in less than a week and that was in the middle of a holiday.”

Helpful Report

Posted 8 months ago

“Using Baby Pavilion was short, sweet and easy! I received my pump quick and this company communicated very well. Greatly appreciated!”

Helpful Report

Posted 8 months ago

Baby Pavilion is rated 4.9 based on 9,571 reviews