Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,992 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love how you make it easy for future moms to acquire breast pumps. You handle the requests from our Obgyne to our insurance. Thank you!”

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Posted 1 month ago

“Baby Pavilion has been very user friendly. I had heard great things before using them myself but I finally got to experience their great customer service first hand. My OB office was slow at filling out the prescription so Baby Pavilion kindly reached out to get things sped up. My pump and other items arrived on time in great packaging. 10/10 recommend!”

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Posted 1 month ago

“I do not know what order you are referring to so I can not in good conscience give a rating”

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Posted 1 month ago

“Inconsistent on customer service. Through email 0/10 Jahnica poor communication. Am I expected to know that if my bags weren’t in stock I couldn’t get my pump shipped out? That should be communicated better. Over the phone attendants 10/10 they were great and friendly and helpful! Took a while to get pump being that if the bags you want are out of stock they will not ship your pump but once shipped it took about 3 days! Over all I 100 percent recommend calling vs responding to email, you will get your answers sooner rather than later without waiting days over email for a response.”

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Posted 1 month ago

“Great customer service and quick shipping”

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Posted 1 month ago

“My order arrived quickly and correctly. Thank you.”

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Posted 1 month ago

“Customer service was easy to reach when I was not able to get my order due to milk bags on back order. Once the items were in stock, my order was processed same day and my pump and bags arrived a couple days later. Thank you for being helpful on the phone each time I called.”

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Posted 1 month ago

“Very easy process”

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Posted 1 month ago

“All these for free!!! I have Tricare Prime”

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Posted 1 month ago

“Process was super easy and quick”

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Posted 1 month ago

“Quick service”

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Posted 1 month ago

“I worked with Brendy S. And she made the process so easy, she not only answered my questions, she was extremely fast with her response time and made sure that I was making the correct choice in choosing a breast pump. I received my breast pump within the week and am so blessed to have such a great experience. I would highly recommend.”

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Posted 1 month ago

“I submitted for my breast pump without a prescription. I was shocked that I received my breast pump like 3-4 days later. Thank you all so much for everything!”

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Posted 1 month ago

“Very easy process. I sent over my paperwork and my order was processed the same day and within 2 days I received my pump! Highly recommended. (Tricare )”

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Posted 1 month ago

“Very communicative, efficient, and quick to send my order! Highly recommend.”

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Posted 1 month ago

“This is the place I trust to get my pumps with every pregnancy. They are great and so fast!”

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Posted 1 month ago

“Easy process to order your pump and monthly parts, would recommend!”

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Posted 1 month ago

“Very straightforward and easy to use! I had no issues receiving my breast pump within a week of filling out the form!”

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Posted 1 month ago

“The easiest and quickest way to get your breast pump. I used aeroflow pumps last pregnancy and I prefer baby pavilion. 10/10 recommend!”

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Posted 1 month ago

“Great, speedy service, updated website and knowledgeable representatives! Replied to my request promptly and accurately! I tried a different website and it was so lengthy and complicated. Baby Pavilion came through quickly and efficiently! Truly appreciate this program, especially while I was struggling with all things including 1st baby in NICU.”

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Posted 1 month ago

Baby Pavilion is rated 4.9 based on 9,992 reviews