Baby Pavilion Reviews

4.9 Rating 9,291 Reviews
98 %
of reviewers recommend Baby Pavilion
4.9
Based on 9,291 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Baby Pavilion Reviews
Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 7th April 2024
Marie
Baby Pavilion 5 star review on 13th January 2024
Destiny M
Baby Pavilion 5 star review on 27th December 2023
Sohyeon K
Baby Pavilion 5 star review on 14th December 2023
Courtney G
Baby Pavilion 5 star review on 12th October 2023
Synora C
Baby Pavilion 5 star review on 8th September 2023
Sofia F
Baby Pavilion 5 star review on 21st August 2023
Elizabeth B
73
Anonymous
Anonymous  // 01/01/2019
Everything I received is perfect! Im excited to use the pump when the baby comes!
Helpful Report
Posted 5 months ago
I had such an easy, professional experience utilizing Baby Pavilion. They had a wide variety of pumps and my pump was shipped in a timely manner. The Baby Pavilion team communication the receipt of my request and contacted me with the shipping information. I would recommend them to anyone need a quality pump in a hurry. Their customer service is amazing
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Posted 5 months ago
This is my third child and first time using Baby Pavilion. I wish I had found out about them sooner! Order is simple and easy. The mo they’ll reminders to order more supplies has been a life saver!
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Posted 5 months ago
I love that I can get all of my supplies and pump from one location. My biggest complaint is the shipping times. This last round my ship date fell on a weekend (saturday) so a 2 day delay. Monday a shipping label was created. The week was a holiday short week (thanksgiving). I checked Sunday to see where the bags were since I was down to my last 5. The box hadn't even been dropped off to FedEx. So now we are at 9 days delayed not even counting shipping time and I will need to go purchase additional bags as I am out of my buffer stock after 3 months of shipping taking forever. It would be really awesome if items could be dropped off promptly especially when orders are put in in advance pending the 30 day mark gor insurance.
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Posted 5 months ago
It was a good first experience for me , customer service was good I didn't know someone was going to contact me which was nice and the breastpump came quick after I order :)
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Posted 5 months ago
Great products and customer service!!
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Posted 5 months ago
I recently had my second child and knew that I'd be going straight to Baby Pavillion for my pump needs. With both of my babies, the process to order a breast pump was extremely easy and I appreciate the variety of pumps offered; reordering pump supplies each month is even easier. I am thankful to Baby Pavillion for making getting a breast pump and/or pump supplies hassle-free.
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Posted 5 months ago
Baby Pavilion makes Tricare prescriptions so easy. They do all of the work for you and send out reminders to make sure you stay stocked up on what you need. I couldn't have asked for a better company to work with when caring for my first child.
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Posted 5 months ago
The baby pavillion team has always been incredibly helpful and kind! I used them for my first baby in 2020 & now my 2nd because their customer service really is top tier
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Posted 5 months ago
Easy. Free bottle bags.
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Posted 5 months ago
Very easy quick and fast. Love this website it was so easy to get what I needed done and shipped. Highly recommend Baby Pavilion!!!
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Posted 5 months ago
Customer service and speed of service is amazing. I used BP for my pumping needs for my first child and now my second.
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Posted 5 months ago
Baby Pavilion was super easy to work with and very responsive. Looking forward to working with them again soon.
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Posted 5 months ago
I had a great experience ordering with Baby Pavilion! When I had questions, I called and someone was able to help me right away. The prescriptions on the website were easy to print and have my doctor signed. My order also came in the mail super quick. Nothing but amazing things to say about Baby Pavilion!
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Posted 5 months ago
I was recommended this site from a nurse when I was pregnant and I am so thankful that she did bc this site is super easy to use and has fast shipping. I’m very happy with baby pavilion and couldn’t have asked for a better supplier for ordering pumps and milk bags with my insurance! I am always recommending this site to those who are looking for a website to use with their insurance.
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Posted 5 months ago
So easy to use, Baby Pavilion takes the stress out of ordering an insurance-covered pump as well plus the stress of remembering to reorder bags/supplies. Have not had any issues and baby is almost 6 months old!
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Posted 5 months ago
They have very prompt sevice and respond very quickly.
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Posted 5 months ago
Thankful for Baby Pavilion and their customer service!
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Posted 5 months ago
I love that they send me reminders to order more Milk bags. It's very convenient and gets delivered within a couple days.
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Posted 5 months ago
I have 0 issues with Baby Pavilion… have used them 2 times now and they have made the process to get pumping really smooth and simple.
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Posted 5 months ago
Baby Pavilion is rated 4.9 based on 9,291 reviews