Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,986 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

Write Your review

Tell us how Baby Pavilion made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful. I was having trouble getting the prescription and uploading it. I was able to text the prescription and get my pump and storage bags.”

Helpful Report

Posted 4 days ago

“I really appreciate this service especially since my husband and I are overseas. Thank you for getting this me as fast as possible. Nice packing as well. Thanks again 😊”

Helpful Report

Posted 6 days ago

“So easy, they got the approval from my insurance so quickly. Such a seamless process”

Helpful Report

Posted 1 week ago

“They were very patient, I was unable to have my Prescription for the Pump ready for about almost 2 weeks, and they were consistent and very kind about asking and reminding me to get them a copy, and within a week I got my pump after sending them the prescription. Not only did I get the pump I picked, and the milk bags, they also sent a cooler! I don’t know if it was part of the pump I had picked but I was shocked and happy to receive it! It came with extra bottles, and a cute ice pack for inside!”

Helpful Report

Posted 1 week ago

“Super easy on my end, and got my pump in the mail quickly! Had an issue where my doctor wasn’t sending over the prescription and they were proactive in reaching out to get things resolved. Great communication!”

Helpful Report

Posted 1 week ago

“Simple process and so fast! And the selection of pumps to choose from is amazing! Can’t recommend enough!”

Helpful Report

Posted 1 week ago

“I had no idea how to go about getting a breast pump with my insurance, and Baby Pavilion made it so much easier than I thought it would be! The pump came in so fast too!! I will 100% be using them in the future!”

Helpful Report

Posted 1 week ago

“Easy to work with and the pump came super fast!”

Helpful Report

Posted 1 week ago

“The customer service I got any time I had a question or needed help was phenomenal and quick! I used baby pavilion for 2 pregnancies and they were amazing! Fast shipping too! Thank you so much!”

Helpful Report

Posted 1 week ago

“Easy to use and arrived quickly! Such a great experience.”

Helpful Report

Posted 1 week ago

“Quick delivery! Responded quickly as well. Very good communication and top tier products!”

Baby Pavilion 5 star review on 2nd December 2025

Helpful Report

Posted 1 week ago

“Super easy to work with, got my free pump in no time. Thank you!”

Helpful Report

Posted 2 weeks ago

“Excellent customer service! I had to cancel my order and then later request to have it reopened. The representative was incredibly helpful through both steps: patient, efficient, and very polite. Everything was handled smoothly, and I truly appreciate their support.”

Helpful Report

Posted 2 weeks ago

“The website was easy to use and all I needed was a prescription from my OBGYN. They handled everything with tricare”

Helpful Report

Posted 2 weeks ago

“Baby Pavillion was one of the most comforting things in my pregnancy going into delivery/postpartum. The ease of getting set up with a pump and all the additional equipment (flanges ,tubes, milk bags, and bottles) REALLY helped me. It was an extremely EASY and FAST process to get prepared for baby and feeding baby. I always recommend to all my expecting friends.”

Helpful Report

Posted 2 weeks ago

“Very responsive customer service-super helpful with my questions and inquiries. Love that you get sent replacement parts automatically depending on your coverage. Recommended to my sister when she gets pregnant! 10/10”

Helpful Report

Posted 2 weeks ago

“Very easy and a quick delivery too! I found what I was looking for and had not issues at all. Thank you for making it stress free and hassle free.”

Helpful Report

Posted 2 weeks ago

“Super fast and ridiculously easy to navigate and use. Especially when mom.brain isninnfull.swing it doesn't involve too much extra brain use which is AWESOME”

Helpful Report

Posted 2 weeks ago

“Received everything within a week time span ! Very quick & easy, I waited last second literally like 2 weeks before I gave birthed and it came right away”

Helpful Report

Posted 2 weeks ago

“Baby pavilion is awesome! Once my insurance has been figured out the shipping was fast. Jahnica (the person I was talking throughout the process) did a great job.”

Helpful Report

Posted 2 weeks ago

Baby Pavilion is rated 4.9 based on 9,986 reviews